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COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments

We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Learn more about the rest of the safety measures we have in place.

To Schedule an Appointment at Seattle Children's

  • Learn about insurance referrals, in-network providers, mental health insurance coverage and more on our Insurance Services pages.

  • Find the clinic you need in the list below. See if you need a referral from your child’s primary care provider. If you don’t know which clinic you need, contact your primary care provider. If you don’t have one, use our doctor finder for help finding one.

    • I NEED a provider referral: Contact your primary care provider. If they agree your child should see one of our specialists, ask them to send us a referral. Then, call to schedule.
    • I DO NOT NEED a provider referral: Call to schedule an appointment.
  • Find the clinic you need from the list below or talk to your primary care provider. If your clinic is not listed here, call 206-987-2000 and ask to be connected to the clinic you need.

Urgent Care Appointments

If your child needs care for minor, non–life-threatening illnesses or injuries when your healthcare provider's office is closed, we provide specialized pediatric care at our four Urgent Care locations in Bellevue, Federal Way, Everett and Seattle. Our Urgent Care locations are open 7 days a week, including holidays. No referrals are needed.

Virtual Appointments Through Telemedicine

We are expanding the availability of virtual appointments through telehealth across most of our clinics. Virtual visits allow us to provide safe care to our patients using digital tools that have been vetted by the federal government as well as our privacy and IT security officers. If you are interested in scheduling a virtual appointment, call your clinic and ask if your visit type qualifies. Learn more or watch what to expect during your telehealth visit (video).

If you need access to low-cost internet so you can access your virtual appointment and medical record, send us an email or fill out this form. A member of our team will get in touch with you as soon as possible.

Coordinated Scheduling

If your child needs 4 or more appointments scheduled within a 3-month period, the Coordinated Scheduling team can help. They specialize in scheduling and coordinating multiple appointments across different clinics and services. Please call 206-987-7372.

Seattle Children’s Scheduling Numbers

Scheduling Center hours are Monday through Friday, 7 a.m. to 5 p.m. 

Types of Referrals

Provider referral

Comes from your primary care provider (PCP) or specialist. It allows us to work with your PCP to understand your child’s health care needs, gather health records and determine the best specialty care for your child. Many of our clinics require a provider referral.

Insurance referral (pre-authorization)

Comes from your insurance company. They may require a pre-authorization before we can schedule an appointment or testing for your child.

For questions about insurance benefits and authorization requirements, call your insurance company. Our Insurance Services Department will contact you, once your appointment is scheduled, if there is a problem.

Prepare for Your Visit

Make sure your Seattle Children’s clinic has everything they need for your child’s appointment, including X-rays and medical records. Learn more.