Patient and Family Resources
Resources to make your hospital experience supportive of you and your family
Your Upcoming Appointment
Hospital Resources
Guest Services
Guest Services provide information about transportation and local lodging, as well as other resources for your visit.
Billing and Financial Assistance
Billing and Financial Assistance can answer questions about your bill and how to get help paying it. You can also pay your bill online or apply for financial assistance.
Interpreter Services
Seattle Children’s provides interpreters for all patients and families who speak a language other than English.
Call the toll-free family interpreting line: 866-583-1527
Child Life
Child Life works directly with you and your child to help them relieve tension, express concerns and fears and feel more in control about their visit.
Quick Links
Get Involved
Your Child's Healthcare Team
Your child will receive care from a team that may include many doctors and staff members.
You are an important member of your child’s healthcare team and we will work with you to make decisions and treatment plans for your child.
Health Experiences and Outcomes
Seattle Children’s is committed to creating a positive and supportive experience for our patients and families. We work with you to provide excellent, family-centered care that is grounded in our value of compassion. This includes being accountable and transparent about our efforts to improve health outcomes for all children.
Families at Seattle Children’s can create a free, personal website that helps you stay in touch with family and friends during your child's health journey. Family and friends can stay informed without overwhelming you. Your site also helps you coordinate care and organize daily tasks.
This service is provided by CaringBridge. Children’s does not provide any patient information for this service. You have complete control over the privacy settings, so your site is as private or public as you want it to be. Learn more about Seattle Children’s privacy policy and the CaringBridge privacy policy.
For more information, come to the Family Resource Center, River zone, level 7, or call 206-987-2201.
Partner With Us
We are committed to high-quality patient and family–centered care. Patients, families and caregivers are all important members of the Seattle Children’s team. They partner with their care teams for their own care – and they can help make a difference for other families as well.
We have programs that let you use your experiences to help make a difference in supporting care at Seattle Children’s. Contact us to learn more.
Rights and Responsibilities
These rights and responsibilities describe how we will partner with you and your family as active members of the care team.
Nondiscrimination and Interpreters Notice
Seattle Children’s complies with applicable federal and other civil rights laws and does not discriminate, exclude people or treat them differently.
Email Risks and Conditions
While it can be convenient, there are risks and conditions you agree to when you email about healthcare.