Emergency or Urgent Care?
Make an Urgent Care appointment for minor illnesses and injuries when your child’s doctor’s office is closed or they don’t have a doctor. Urgent care appointments are not for medical emergencies.
If you’re not sure where to bring your child, use our guide below. The symptoms marked with an * can be seen through an Urgent Care online video visit.
If your child’s illness or injury is life-threatening, call 911.
Urgent Care does not provide ultrasounds, CT scans or MRI studies. If your child needs one of these, they will be transferred to our Emergency Department.
We also do not provide:
- Well-child check-ups
- Return-to-play evaluations after a concussion
- Sports or camp physicals
Talk with your primary care provider if your child needs one of these.
* Can be seen through Virtual Urgent Care
|ILLNESS/INJURY||WHERE TO GO|
|Asthma attack (minor)||Urgent Care|
|Asthma attack (severe)||Emergency Department|
|Bite (animal, human, insect)||Urgent Care*|
|Bleeding that won’t stop||Emergency Department|
|Breathing difficulty||Emergency Department|
|Broken bone (bent, curved or looks deformed)||Emergency Department|
|Broken bone (not bent)||Urgent Care|
|Burn (minor)||Urgent Care|
|Burn (severe)||Emergency Department|
|Cast problems||Emergency Department|
|Cold symptoms, congestion||Urgent Care*|
|Cut (minor)||Urgent Care|
|Cut (severe)||Urgent Care|
|Ear pain||Urgent Care|
|Eye infection||Urgent Care*|
|Fever (infants less than 2 months old)||Emergency Department|
|Fever (children over 2 months old)||Urgent Care|
|Head injury (no loss of consciousness)||Urgent Care*|
|Head injury (with loss of consciousness or from extreme impact)||Emergency Department|
|Injury advice||Urgent Care*|
|Mental or behavioral health concerns||Emergency Department|
|Migraine headache||Emergency Department|
Call Poison Control right away if you suspect a poisoning: 800-222-1222.
|Sore throat||Urgent Care*|
|Sprain or strain||Urgent Care|
|Stomach pain (mild)||Urgent Care|
|Stomach pain (severe)||Emergency Department|
|Swallowed object||Emergency Department|
|Ultrasound, CT scans or MRI studies||Emergency Department|
|Urinary complaints||Urgent Care*|
- In English: Emergency or Urgent Care? (PDF)
- In Spanish: ¿Mi niño necesita atención urgente o atención de emergencia? (PDF)
- In Arabic: كيف تختار ما بين قسم الطوارئ والرعاية الطارئة؟ (PDF)