Emergency or Urgent Care?
Make an Urgent Care appointment for minor illnesses and injuries when your child’s doctor’s office is closed or they don’t have a doctor. Urgent care appointments are not for medical emergencies.
If you’re not sure where to bring your child, use our guide below. The symptoms marked with an * can be seen through an Urgent Care video visit.
If your child’s illness or injury is life-threatening, call 911.
Urgent Care does not provide ultrasounds, CT scans or MRI studies. If your child needs one of these, they will be transferred to our Emergency Department.
We also do not provide:
- Well-child check-ups
- Return-to-play evaluations after a concussion
- Sports or camp physicals
Talk with your primary care provider if your child needs one of these.
*Can be seen through Virtual Urgent Care
ILLNESS/INJURY | WHERE TO GO |
---|---|
Allergies | Urgent Care* |
Asthma attack (minor) | Urgent Care |
Asthma attack (severe) | Emergency Department |
Bite (animal, human, insect) | Urgent Care* |
Bleeding that won’t stop | Emergency Department |
Broken bone (not bent) | Urgent Care |
Broken bone (bent, curved or looks deformed) | Emergency Department |
Burn (minor) | Urgent Care |
Burn (severe) | Emergency Department |
Cast problems (wet or soiled) | Emergency Department |
Colds | Urgent Care* |
Constipation | Urgent Care* |
Cough | Urgent Care* |
Croup | Urgent Care* |
Cut (minor) | Urgent Care |
Cut (severe) | Emergency Department |
Dehydration | Urgent Care |
Diarrhea | Urgent Care* |
Dizziness | Urgent Care |
Earache and ear infection | Urgent Care |
Eye infection | Urgent Care* |
Fainting | Emergency Department |
Fever (infants less than 2 months old) | Emergency Department |
Fever (children over 2 months old) | Urgent Care |
Fever (children over 2 years old) | Urgent Care* |
Headache | Urgent Care |
Head injury (no loss of consciousness) | Urgent Care* |
Head injury (with loss of consciousness or from extreme impact) | Emergency Department |
Injury advice | Urgent Care* |
Lice | Urgent Care* |
Mental health concerns | Emergency Department |
Migraine headache | Emergency Department |
Nausea/vomiting | Urgent Care* |
Pneumonia | Emergency Department |
Poisoning Call Poison Control right away if you suspect a poisoning: 1-800-222-1222. |
Emergency Department |
RSV | Urgent Care |
Seizure | Emergency Department |
Shock | Emergency Department |
Sinus infection | Urgent Care* |
Skin rash | Urgent Care* |
Sore throat | Urgent Care* |
Sprain or strain | Urgent Care |
Stitches (deep wound or needing sedation) | Emergency Department |
Stitches (minor stitches without sedation) | Urgent Care |
Stomach pain (mild) | Urgent Care |
Stomach pain (severe) | Emergency Department |
Swallowed object | Emergency Department |
Trouble breathing | Emergency Department |
Ultrasound, CT scans or MRI studies | Emergency Department |
Urinary tract infection | Urgent Care* |
- In English: Emergency or Urgent Care? (PDF)
- In Spanish: ¿Mi niño necesita atención urgente o atención de emergencia? (PDF)
- In Arabic: كيف تختار ما بين قسم الطوارئ والرعاية الطارئة؟ (PDF)