For Seattle Children's Employees
If you have any support questions, please call the Help Desk at 206-987-1111.
|Secure Remote Access||Securely access applications published in the portal, such as CIS, Epic, Lawson ERP, Library Resources, CHILD and E-Forms.||Pre-registration with Okta, including setup of Okta Verify, text message verification, or YubiKey|
|Remote Applications Access||Access applications published in the portal, such as CIS, Epic, Lawson ERP, Library Resources, CHILD and E-Forms.||Internet connection; ability to install ActiveX; network credentials|
|Mobile Device Certificates||Install required certificates for mobile devices (phones, tablets) connecting to Seattle Children’s email.||Mobile device; internet connection; web browser|
|GoToAssist||IS Service Desk remote control tool for remote users.||Internet connection; web browser|