Pediatric General and Thoracic Surgery
What to Expect
Epic, Our New Electronic Health Record, Launched October 3
We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.
If you have an upcoming appointment:
- Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
- Bring your current medication list so we can check our records carefully and make sure everything is correct.
COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments
We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during your COVID-19 (video). Learn more about the rest of the safety measures we have in place.
- Fax us records. Ask your child’s primary care provider to fax us records about your child’s overall health and growth. Fax to 206-985-3121 for all surgery clinics (Seattle, Bellevue, Everett, Federal Way and the Tri-Cities).
- Provide test results related to your child’s condition. Most of the time, the doctor who refers you to Seattle Children’s will send copies of lab results, imaging studies, pathology slides and other helpful information. Ask your doctor to send them or bring copies.
- Learn more about what to do before your appointment.
After check-in, a medical assistant will take you and your child to an exam room. Here is what you can expect:
- You and your child will see a surgical nurse practitioner or a surgeon and surgical nurse. Meet our Pediatric Surgery team.
- The provider will ask about your child’s health history and examine your child.
- Meeting with the provider takes 20 minutes to 30 minutes.
- Some children may need X-rays, blood tests or other tests. Sometimes we refer children to other specialists at Seattle Children’s. It depends on your child’s condition. Some imaging studies or doctor visits may need to be scheduled for another time.
- We will try to answer all your questions. Please ask if anything is not clear.
- Sometimes we can talk about a treatment plan during your child’s first visit. But some children need follow-up clinic visits and more testing before doctors can decide the best treatment.
- If we recommend surgery, we will review the procedure and how to prepare your child. You can set up a date with the surgery scheduler on your way out or call 206-987-2794 later.
- Test results related to your child’s condition, if your primary care provider has not sent them already. This includes results of lab tests and imaging studies.
- Medicines or a list of them. Include nonprescription items like vitamins. Include the name, dose (amount) and instructions.
- Forms you need to have signed by our providers, like forms for school.
- Snacks for your child in case the appointment lasts longer than expected. Food is also available from the cafeteria at the Seattle main campus and coffee shop at the Bellevue Surgery Center.
- Books, small toys or tablets for your child to play with during their visit. The first clinic appointment may be a longer visit, depending on your child’s needs.
- Before you leave, we will give you information about what will happen next.
- Each provider who sees your child will write notes for your child’s medical chart. We will send a copy to your child’s primary care provider.
- If you have questions between clinic visits, you can call 206-987-2794. The nurse line is option 4.
- If your child needs follow-up visits or surgery, you can schedule on your way out or call 206-987-2794 later.
- If tests are done after your clinic visit, we will call you with test results or review them with you at a clinic visit the day the tests are done.
- If you are a MySeattleChildren’s member, you can check online for some of your results.
Call 206-987-2794 as soon as possible.
If your child is having a test, these materials can help you prepare them:
- CT Scan (PDF) (Spanish)
- Magnetic Resonance Imaging (MRI) (PDF) (Spanish)
- Getting an MRI While Awake (Video 4:17)
- Getting an MRI With Anesthesia (Video 4:04)
- X-Rays (PDF) (Spanish)
- Ultrasound (PDF)
Learn more about preparing your child for a clinic visit.
Your Child's Surgery
- Top 10 Questions Kids Ask Before Surgery
- Before You Arrive for Surgery
- Preparing Your Child for Surgery
- Talking With Your Child's Doctor About Surgery
- Seattle Children’s: Before Procedure Checklist (PDF) (Russian) (Spanish) (Vietnamese) (Chinese)
- Hibiclens Bathing Instructions for the Night Before Surgery (PDF) (Russian) (Spanish) (Vietnamese)
- Care Before a Surgery or Procedure (PDF) (Spanish) (Vietnamese)
- Amenities at the Bellevue Surgery Center and Seattle main hospital campus
We want your family to have the best possible experience on the day of your child’s surgery. That includes starting the surgery as close to schedule as possible. We partner with you to care for your child.
- The Day of Surgery - Things to Bring and What to Expect
- What to Expect on Your Surgery Day at Seattle Children’s Surgery Center (PDF) (Spanish)
- What to Expect on Your Surgery Day at Seattle Children’s Bellevue Clinic and Surgery Center (PDF) (Spanish)
- Surgery Day for Me Coloring Book (PDF)
- Patient story: The Softer Side of Surgery, Doctor Designs Personalized Dressings for Patients
As soon as they are ready, we move your child to a hospital room or discharge them so they can heal at home. We also give you clear instructions on how to care for your child at home.
Preparing for a Hospital Stay
- See tips on Where to Turn When Preparing for Your Child’s Hospital Stay from social worker Ashley Peters.
- Find out what you need to know about your child’s hospital stay.
- Learn about amenities at the Seattle main hospital campus.
Paying for Care
Learn about paying for care at Seattle Children’s, including insurance coverage, billing and financial assistance.
To make an appointment, you can call us directly or get a referral from your child’s primary care provider. We encourage you to coordinate with your pediatrician or family doctor when coming to Seattle Children’s.
Providers, see how to refer a patient.