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Informational Alert

Due to a measles case in the community, please call before coming to Seattle Children’s if you or your child has potential measles symptoms.

 

An exterior view of Seattle Children's Hospital

Hospital Campus

Driving Directions

I-5 South
  • Take I-5 South to Exit 169 for NE 45th Street.
  • Turn left onto NE 45th Street.
  • Follow NE 45th Street past the University of Washington and down a large hill.
  • At the bottom of the hill, turn left at the stoplight and continue on NE 45th Street.
  • NE 45th Street will curve to the left and become Sand Point Way NE.
  • Turn right onto Penny Drive to enter Seattle Children’s campus.
  • Follow the posted signage on campus to locate your entrance and parking location.
I-90 West and I-5 North
  • Take I-90 West across the Mercer Island Floating Bridge.
  • Take I-5 North to Exit 169 for NE 45th Street.
  • Stay in the right lane.
  • Follow NE 45th Street past the University of Washington and down a large hill.
  • At the bottom of the hill, turn left at the stoplight and continue on NE 45th Street.
  • NE 45th Street will curve to the left and become Sand Point Way NE.
  • Turn right onto Penny Drive to enter Seattle Children’s campus.
I-82 West

From Children’s Village

  • Take Kern Road north to 40th Avenue and turn right.
  • Take 40th Avenue and merge on to Highway 12 East.

From Yakima/Tri-Cities

  • Take I-82 West to I-90 West.
  • Follow I-90 West and I-5 North directions above.
WA-520 West

Toll Road: WA-520 bridge charges a toll up to $5 each way. You will get a bill in the mail if you don’t have a Good to Go pass.

  • Take WA-520 West over the Evergreen Point Floating Bridge.
  • Take the Montlake Boulevard E exit.
  • Merge right onto Montlake Boulevard E. This will run into NE 45th Street.
  • Continue on NE 45th Street.
  • NE 45th Street will curve to the left and become Sand Point Way NE.
  • Turn right at Penny Drive to enter Seattle Children’s campus.
Public Transit Options

When You Arrive

A map of Seattle Children's hospital campus

Click to enlarge

Parking and Entering

Entrance Hours, Services and Parking
  • All parking is free.
  • Patients and families in inpatient units, and their visitors can park in the new Forest Garage.
  • For the Emergency Department, park in the Forest Garage.
  • Disabled parking:
    • Forest entrance
    • River entrance
    • Ocean parking lot
    • Emergency Department valet
  • Bike parking:
    • Forest entrance
    • River entrance
    • Ocean 7 staff entrance (off of Penny Drive)
    • Ocean 8 entrance
  • Electric vehicle ChargePoint station:
    • Forest Garage, level P2
    • Ocean parking, level 6
  • Find entrances and parking lots on the campus map (PDF).
Emergency Department

Emergency Department

  • Parking is available on level P1 of the Forest Garage.
  • Park on P1 and then take the elevator up to the Emergency Department.
  • Patients and families experiencing a medical emergency may park curbside in the Emergency Department driveway for immediate access to the entrance.

Entrance: Forest B

  • After health screening, enter through the ED entrance on Forest B
  • Entrance hours: Open 24 hours
Inpatient Visits

Forest Garage, P2 or P3

  • Inpatient patients, families and visitors

Entrance: Forest B, level 1

  • Entrance hours: Open 24 hours
Clinic Visits and Urgent Care

Ocean parking

  • Level 6 parking services:
    • ChargePoint electric vehicle charger
    • Disabled parking
  • Level 7 parking services:
    • Disabled parking
  • Level 8 parking services:
    • Free valet parking, 7:30 a.m. to 3 p.m.
    • Disabled parking

Entrance: Ocean, levels 6 and 8

  • Entrance: Ocean, level 6
    • Weekdays: 5:30 a.m. to 5 p.m.
    • Weekends: Closed
    • Services: Disabled parking; ChargePoint electric vehicle charger
  • Entrance: Ocean, level 8
    • Weekdays: 7 a.m. to 7 p.m.
    • Weekends: Closed
    • Services: Free valet parking 7:30 a.m. to 3 p.m.; Disabled parking
Volunteers and Other Visitors

River Parking Lot 1

  • Volunteers:
    • Use pin code provided to park behind gate in Lots 1, 2 or 4.
    • Without a pin code, park in ungated Ocean garage
  • Community members visiting for one of the following reasons should park in Ocean garage:
    • Taking a hospital tour
    • Lunch with a staff member
    • Attending an event, conference, or training
    • Prospective staff members coming for an interview

Entrance: River

  • Volunteers: Enter on River, level 3
    • Entrance hours: 6 a.m. to 10 p.m.
  • Visiting Community Members: Enter on Ocean, levels 6 and 8
    • Entrance: Ocean, level 6
      • Weekdays: 5:30 a.m. to 5 p.m.
      • Weekends: Closed
      • Services: Disabled parking; ChargePoint electric vehicle charger
    • Entrance: Ocean, level 7
      • Weekdays: 6:30 a.m. to 2 p.m.
      • Weekends: Closed
    • Entrance: Ocean, level 8
      • Weekdays: 7 a.m. to 7 p.m.
      • Weekends: Closed
      • Services: Free valet parking 7:30 a.m. to 3 p.m.; Disabled parking

Download Maps and Directions

Looking for a specialty?

Download all Specialties (PDF)

Hospital Campus and Nearby Services

Transportation

For help with transportation, contact Guest Services.

Shuttles for patients and families

Guest Services shuttle

We provide free, wheelchair-accessible transportation to and from the hospital campus or the Bellevue Clinic and Surgery Center for patients and families traveling through Seattle’s:

  • Sea-Tac Airport
  • Amtrak train station
  • Ferry terminals
  • Boeing Field
  • Greyhound bus station
  • Bolt Bus stop

Contact: 206-987-RIDE (7433) or email at least 24 hours before you need a ride.

For transporation options between the hospital campus (Seattle) and other Seattle Children's locations, call 206-987-9330.

Ronald McDonald House shuttle

Provides transportation between Seattle Children’s hospital campus in Seattle and the Ronald McDonald House. Please call at least 45 minutes before you need a ride. 

  • During the day (Monday-Friday, 8 a.m. – 6:30 p.m), call Guest Services at 206-987-9330.
  • At night (Monday-Friday, 6:30 p.m. – 8 a.m.) and on weekends and holidays, call Security at 206-987-2030.

Local resources

Resources listed are based on availability. Inclusion does not imply endorsement. Call to verify services.

Bus, light rail and Washington State Ferries

Car sharing

Rental cars

    Taxi cabs and car services

    These services accept Alaska Medicaid taxi vouchers:

    Airport shuttles

    You can also use Seattle Children's Guest Services shuttle, taxis, Uber and Lyft to and from Sea-Tac Airport.

    Car seats and wheelchairs

    * Car seats may be available upon request (usually only one per car). Call ahead. 
    W Wheelchair-accessible vehicles may be available upon request. Call ahead.

    Medicaid transportation

    Medicaid-approved families may qualify for taxi rides, bus tickets, or gas vouchers.

    • If you are at home, call your Medicaid transportation broker at least 5 days before your visit.
    • If you are already at our campus, stop by the transportation desk on Ocean 8 between 7:30 a.m. and 6 p.m., Monday through Friday.

    Call Seattle Children’s Social Work at 206-987-2760, option 7.

    Free air transportation

    For information about free air transportation for patients with financial need, call Social Work at 206-987-2760, option 7. Here are some other organizations:

    Food and dining

    Ocean Cafeteria (Level 7, Ocean Zone)

    • Daily – 6:30 a.m. to 7:30 p.m.
    • Grill – 11 a.m. to 7:30 p.m.
    • Breakfast – 6:30 to 10 a.m.
    • Lunch – 11 a.m. to 2 p.m.
    • Dinner – 5 to 7:30 p.m.

    Accepts cash, Visa, MasterCard, Discover, American Express and cafeteria gift cards. You can buy them from the cafeteria cashiers.

    Starbucks Coffee (2 Locations)

    1. Outside Ocean Cafeteria (Level 7, Ocean Zone).
      Serves coffee, tea, espresso drinks, pastries, sandwiches, salads, healthy snacks and more.
      • Open Monday through Friday, 6 a.m. to 6 p.m.
      • Saturday and Sunday, closed
    2. River corridor near the Frog elevators. 
      Serves coffee, tea, espresso drinks, pastries, sandwiches, salads, soups, breakfast sandwiches, healthy snacks and more.
        • Monday through Friday, 6 a.m. to 8 p.m.
        • Saturday and Sunday, 6 a.m. to 8 p.m.

        All locations accept cash, Visa, MasterCard, American Express and prepaid Starbucks cards.

        Vending
        Vending machines are on:

        • Level 7, Ocean Zone, near Ocean Cafeteria
        • Level 7, River Zone, in the Family Resource Center next to the Frog elevators
        • Level 3, River Zone, near the Otter elevators

        Microwaves and refrigerators
        There are family lounges on most units with microwaves and refrigerators where you can store food. There also are microwaves in the cafeteria, Level 7 vending area.

        Feeding infants
        Most units have special rooms with breast pumps. Ask your nurse.

        Formula
        For emergencies, formula and disposable bottles are available in the inpatient units. Ask your nurse.

        Grocery stores
        There are a couple of grocery stores nearby. Check out the neighborhood services map (PDF) for more information.

        Food deliveries
        You can have food delivered from nearby restaurants. Find a list under "Neighborhood restaurants" below.

        Neighborhood restaurants

        Resources listed are based on price and distance from Seattle Children’s. Inclusion does not imply endorsement. Please call the restaurant to verify hours of operation and delivery service.

        Some restaurants within 2 miles of Seattle Children’s

        NAME DELIVERY TAKEOUT EAT‑IN ADDRESS PHONE
        Burgermaster   X X 3040 NE 45th St. 206-525-7100
        Cedars on Brooklyn X X X 4759 Brooklyn Ave. NE 206-527-4000
        Chaco Canyon Organic Cafe   X X 4757 12th Ave. NE 206-522-6966
        Cherry Blossom   X X 7347 35th Ave. NE 206-526-5115
        Jak’s Grill   X X 3701 NE 45th St. 206-985-8545
        Kidd Valley Hamburgers   X X 5502 25th Ave. NE 206-522-0890
        Krua Thai X X X 2515 NE 55th St. 206-985-4398
        Mamma Melina’s Ristorante & Pizzeria   X X 5101 25th Ave. NE 206-632-2271
        McDonald’s   X X 5146 25th Ave. NE 206-522-0265
        Marlai Thai   X X 3719 NE 45th St. 206-523-3200
        Metropolitan Market (open 24 hours)   X X 5250 40th Ave. NE 206-938-6600
        Nasai Teriyaki   X X 5025 25th Ave. NE 206-524-3011
        Pagliacci Pizza X X   6224 Sand Point Way NE 206-726-1717
        Papa John’s Pizza X X   5401 25th Ave. NE 206-985-0000
        Pinkaew Thai Cuisine X X X 5101 25th Ave. NE 206-522-2200
        Pizza Ragazzi X X   5201 University Way NE 206-525-1700
        Portage Bay Cafe   X X 4130 Roosevelt Way NE 206-547-8230
        Sand Point Grill   X X 5412 Sand Point Way NE 206-729-1303
        Subway   X X 2756 NE 45th St. 206-522-5644
        Subway   X X 5401 25th Ave. NE 206-528-0593
        Thai of Wedgwood X X X 7520 35th Ave. NE 206-528-6165
        Toshi’s Teriyaki   X >X 3715 NE 45th St. 206-524-1174
        Uncle Lee's   X X 3224 NE 45th St. 206-523-0772
        Varlamos Pizza
        (20% discount – show your family badge)
          X X 3617 NE 45th St. 206-522-8515
        Village Sushi   X X 5211 University Way NE 206-985-6870
        Wing Zone X X X 5042 Roosevelt Way NE 206-523-5252
        Yummy Cafe X X X 4008 NE 55th St. 206-528-0570

        You can get delivery to the hospital from other restaurants through online delivery services like Bitesquad.com, Doordash.com, Grubhub.com, Eat24hours.com and Zomato.com. Check their websites for participating restaurants.

        University Village
        University Village is an outdoor shopping center about 1 mile west of Seattle Children’s. It is a 15-to-20–minute walk. Some eateries include:

        NAME DELIVERY TAKE‑OUT EAT‑IN PHONE
        Chipotle   X X 206-547-4644
        Delfino’s Pizza   X X 206-522‑3466
        Din Tai Fung   X X 206-525-0958
        Elemental Pizza     X 206-524-4930
        Eureka   X X 206-812-9655
        Evergreens   X X 206-524-0741
        Joey Kitchen   X X 206-527-6188
        Liam’s   X X 206-527-6089
        Pasta & Co.   X   206-524-8594
        Piatti Ristorante and Bar   X X 206-524-9088
        The Ram   X X 206-525-3565
        Veggie Grill   X X 206-523-1961

        Local delivery
        You will need to meet your delivery at an entrance (see hours below). When you order food to be delivered, include:

        • Your name
        • Phone number
        • The patient’s room number
        • The name of the entrance where you will be waiting (such as Ocean)

        Entrance hours for delivery
        Entrance Desks: 206-987-3360

        River entrance, level 3
        24 hours a day, 7 days a week

        Ocean entrance, level 7
        Monday to Friday: 7 a.m. to 10:30 p.m.
        Saturday and Sunday: 7 a.m. to 9 p.m.

        Emergency Department entrance
        24 hours a day, 7 days a week

        Places to stay

        For help finding lodging for your stay, contact Guest Services.

        Arranging your stay
        Arrange for lodging as soon as you find out that you're coming to Seattle Children’s. Some accommodations and financial assistance can take several weeks to arrange.

        Bedside
        Most patient rooms have a sleeper chair or couch where one parent or guardian can sleep at night. Staying bedside depends on the patient's condition, available space and safety. Ask your nurse about the rules for your child’s unit. 

        Siblings under 1 year old are permitted to spend the night along with caregivers. All other siblings may not stay overnight. See the Visiting section below to learn more.

        RV/trailer parking
        We offer a few RV/trailer parking spots with electrical and water hookups for patient families. These spots are by reservation only and available for parents and caregivers of current patients who meet the eligibility requirements.

        You may be eligible to park your RV/trailer at Seattle Children’s if:

        • You are a legal parent or caregiver of a current patient, or you are a patient of Seattle Children’s Prenatal Diagnosis and Treatment Program.
        • Your home is at least 45 miles from the hospital’s campus.
        • You are not a resident of the Ronald McDonald House.
        • You plan to use the RV/trailer as a residence, in place of other accommodations.

        If you meet the eligibility requirements, please call Guest Services at 206-987-9330 to register for a space.

        Local hotels – includes medical discount

        Hotels are listed based on price and distance from Seattle Children’s. Contact Guest Services if you need help with choosing a hotel or for other lodging options. See Places to Stay in Bellevue (PDF) for options near Seattle Children's Bellevue Clinic and Surgery Center.

        NAME ADDRESS PHONE NUMBER PRICE RANGE DISTANCE FROM SEATTLE CHILDREN’S
        Silver Cloud Inn – University Village   5036 25th Ave. NE 206-526-5200 $$$-$$$$ 1.5 miles
        Residence Inn by Marriott – University District 4501 12th Ave. NE 206-322-8887 $$–$$$ 1.8 miles
        Watertown  4242 Roosevelt Way NE 206-826-4242 $$$–$$$$ 1.8 miles
        University Inn  4140 Roosevelt Way NE 206-632-5055 $$–$$$ 2.1 miles
        Hampton Inn & Suites Seattle/Northgate * 9550 1st Ave. NE 206-522-6991 $$$ 5.4 miles
        Hotel Nexus *m  2140 N Northgate Way 206-365-0700 $$–$$$ 5.6 miles
        Courtyard by Marriott – Seattle Northgate m 10733 Meridian Ave. N 206-734-4502 $$–$$$ 5.7 miles
        Hyatt Place Seattle Downtown 110 6th Ave. N 206-727-2133 $$$–$$$$ 6.7 miles
        Lake Pleasant RV Park – Bothell 24025 Bothell–Everett Highway 425-487-1785 $–$$$ 13.9 miles
        Hampton Inn & Suites Seattle North/Lynnwood 19324 Alderwood Mall Pkwy. 425-771-1888 $$-$$$ 14.3 miles
        Best Western Plus – Everett 10210 Evergreen Way 425-347-2555 $$ 21.0 miles
        Staybridge Suites – Mukilteo 9600 Harbour Pl. 425-493-9500 $$$-$$$$ 21.5 miles

        * Hotel shuttle service available to and from Seattle Children’s Hospital
        m These hotels accept Medicaid.

        $ = $75–$99 per night
        $$ = $100–$125 per night
        $$$ = $125–$175 per night
        $$$$ = more than $175 per night

        Ask the hotel about Children's rates. Discounted rates may not be available May–September (high season), but the best rate available will be offered.

        We do not endorse or guarantee any of the accommodations listed.

        Lodging for 30 days or more

        NAME ADDRESS PHONE NUMBER DISTANCE FROM SEATTLE CHILDREN’S
        Transplant House (must have social worker referral and be pre- or post-transplant) Multiple locations 206-307-4111 0.5 miles or more
        Residence Inn by Marriott University District 4501 12th Ave. NE 206-322-8887 1.8 miles
        Hotel Nexus (kitchen suites) 2140 N Northgate Way 206-365-0700 5.6 miles
        Studio 6 – Seattle Mountlake Terrace 6017 244th St. SW 425-771-3139 10.5 miles
        Short Term Suites Multiple locations 206-276-0588  
        Airbnb Multiple locations    
        VRBO Multiple locations    

        We do not endorse or guarantee any of the accommodations listed.

        These places offer lodging for longer stays. Monthly rates vary by location, time of year and length of stay. Monthly rates for an apartment in northeast Seattle are typically $2,000 a month. ZIP Codes 98105 and 98115 are closest to the hospital.

        Ronald McDonald House

        Ronald McDonald House (RMHC) provides lodging for qualified families of patients at Seattle Children’s. RMHC is one block from Seattle Children’s. They provide onsite parking and easy access to the hospital.

        Shuttle service is available between Children’s and RMHC. Please call at least 45 minutes before you need a ride.

        • During the day (Monday-Friday, 8 a.m.-6:30 p.m), call Guest Services at 206-987-9330.
        • At night (Monday-Friday, 6:30 p.m.-8 a.m.) and on weekends and holidays, call Security at 206-987-2030

        To learn about facilities, cost, guidelines and reservations, visit their website.

        Visiting and deliveries
        Visiting

        Photo name badges
        Everyone ages 12 and older will get a photo name badge when they enter the hospital. Families and visitors must wear their photo name badge at all times.

        Parents, guardians or caregivers
        Parents, guardians or caregivers are not considered visitors and may be with their child (see above). If your child is admitted to a shared (double) room, 2 parents or adult caregivers can stay overnight.

        Staying overnight
        Staying at your child’s bedside depends on their condition, available space and safety. Ask your child’s nurse. Two parents or adult caregivers may spend the night. Siblings under 1 year old can spend the night in most circumstances except:

        • Your child is COVID positive or has another significant infectious disease that could put the baby at risk

        When you must be away
        If you cannot be at the hospital, talk with your child’s nurse. The unit coordinator can help you choose 4 adults who can be with your child while you are away.

        Number of visitors including siblings, family, and friends
        Up to 4 parents, guardians, adult caregivers, and siblings are allowed. Siblings under 1 year old are also allowed, except if the patient is COVID positive or has another infectious disease that could put the baby at risk. Anyone who is sick or who has been exposed to COVID-19 or another illness of public health concern is not allowed in any part of the hospital.

        Deliveries

        Flowers, balloons and gifts
        Gift deliveries from outside vendors are delivered to the hospital entrance desks and the delivery is logged. For questions about a delivery, call the entrance desk’s main line at 206-987-3360. For health reasons, some units restrict what patients can receive:

        • Entire hospital: Only Mylar (foil-type) balloons are allowed
        • Intensive care units: No balloons, live flowers or plants
        • Cancer and Blood Disorders Center - Inpatient: No live flowers

        Learn more about our gift shop or order online.

        Food
        You can have food delivered from nearby restaurants. Visit our neighborhood restaurants section for more information.

        Campus amenities

        Showers, laundry, toiletries, basic needs
        Take care of your basic needs at the Family Resource Center. There are private showers with towels, toiletries, laundry, lockers and more. To learn about more services at the FRC like health information, massage, free coffee and tea, computers and more, visit the FRC page.

        ATM (cash machine)
        Cash machines are available between the Ocean Cafeteria and the Ocean 7 entrance desk and by the vending machines on River 3. There is no fee to use the ATM, though your own bank may charge one.

        Strollers, carts and wagons
        Available for loan at the entrance desks. For wheelchairs, see "Accessibility and special needs" below.

        Phone: 206-987-3360

        Diapers
        In an emergency, you may get diapers at the clinics, entrances or the inpatient units.

        Smoking shelter
        Outside the River entrance; open 24 hours. Smoking is only allowed in the shelter.

        Gift Shop (Level 7, Ocean Zone)
        Sells cards, gifts, Mylar balloons, toys, books, magazines, candy, toiletries, calling cards, stamps and more. For more information or to order a gift online, visit the Gift Shop page.

        Nursing-mother rooms
        Most units have special rooms with breast pumps. For questions about pumping breast milk or breast-feeding, talk with your child’s nurse or ask to speak with a lactation consultant.

        Entertainment and recreation

        Seattle Children’s isn't like home, but, as much as possible, we want our patients to participate in familiar play and teen activities.

        If your child is staying in the hospital, ask your nurse about therapeutic play programs or visit Child Life.

        Looking for something fun to do at the hospital? Here's what Seattle Children’s has to offer:

        Inpatient Playroom (level 4, Mountain zone)
        The Inpatient Playroom is for patients staying in the hospital, and their siblings. It has toys, books, movies, crafts and games you can take to your child’s room. It also has an outdoor play area and special activities in the playroom. When available, volunteers can come to your child’s room to read or to play with them during playroom hours. Visit the Child Life page to learn more.

        Hours

        • Monday through Friday: 10:00 a.m. - 12 p.m., 2 - 4 p.m.
        • Closed on Saturday and Sunday

        Teen Zone (level 4, Mountain zone)
        The Teen Zone has movies, Xbox®, a foosball table, computers, evening activities and special events for patients staying in the hospital and their siblings age 12 and older. Visit the Child Life page to learn more.

        Hours

        • Monday through Thursday: 9:30 a.m. to 8 p.m.
        • Friday: 9:30 a.m. to 4 p.m.
        • Saturday and Sunday: 9:30 a.m. to noon and 1:30 to 4 p.m.

        Clinic Playroom (level 6, Ocean zone)
        The outpatient clinic playroom is currently closed. We are available to provide support on a case-by-case basis. To inquire about availability, please call 206-987-3440.

        Visit the Child Life page to learn more.

        Mountain Play Park (level 4, Mountain zone)
        The Mountain Play Park is open to all patients, families and visitors from 8 a.m. to 8 p.m. every day. Play is not supervised by staff.

        Movies on GetWell Town and Children’s TV
        Forest zone

        • In GetWell Town, click the Movie Theater for on-demand G, PG and edited PG-13 movies in English and Spanish.

        All other zones

        • G, PG and edited PG-13 movies play on channel 18 in English and channel 28 in Spanish on the TV in your child’s room. Ask your nurse or unit coordinator for a Children’s TV Guide.

        Area attractions and activities
        For information about attractions and activities outside of the hospital, contact:

        See a flyer (PDF) of hospital and neighborhood activities.

        Entertainment passes
        Inpatients and their families may request passes to the aquarium, zoo, sporting events and movie theaters. When passes are available, they are given out on a first-come, first-served basis in the Family Resource Center, level 7, River zone.

        Phones, internet, office services
        Phones

        Local phone calls
        Courtesy phones are near entrance desks and in the Family Resource Center (level 7, River zone) for local phone calls.

        Calling from outside Children’s
        If you are calling your child or another patient's room from outside Children’s, call 206-987-2000 and ask for the patient by name, not by room number. Calls are transferred from 8 a.m. to 8 p.m.

        Deaf and Hard-of-Hearing
        For information about TTY, videophones and other services, see Accessibility and Special Needs.

        Phone cards
        Phone cards are sold in the gift shop (level 7, Ocean zone).

        Cell phones
        Cell phones and related devices should not be used within 3 feet of any operating medical devices like cardiac monitors, ventilators or IV pumps or EEG equipment. Check with your nurse if you have questions. Reception is poor in many places. Try lobby areas and outdoor patios.

        Internet and Computers

        Free, high-speed wireless access (Wi-Fi)
        Wi-Fi access is in all inpatient rooms, family lounges, Ocean Cafeteria (level 7, Ocean zone) and the Family Resource Center (level 7, River zone). You do not need a password. For questions, call the Family Internet Helpline at 7-5711.

        Computers
        There is free, 24-hour access to computers with Internet, Microsoft Office, health information resources and printers in the Family Resource Center (level 7, River zone). There also are computers in most family lounges on the units.

        Office Services

        Faxing
        If you need to send or receive faxes, please go to the Family Resource Center for help.

        Location

        • Level 7 next to the Frog elevators

        Phone number

        Mail
        You can drop off stamped mail on any unit or in the Family Resource Center.

        For patient mail: 
        Patient’s Name (first and last) 
        Seattle Children’s Hospital 
        Room # _____ 
        P.O. Box 5371 
        Seattle, WA 98145-5005

        Faxes and copies
        Faxes and copies can be made at the unit desk on your unit or in the Family Resource Center (level 7, River zone).

        Notaries
        There are free notary services. You must have a current government-issued picture ID. Contact the Family Resource Center. Phone: 7-2201.

        Accessibility and special needs

        Please let our staff know what resources you need before your child's clinic visit, hospital stay or surgery.

        Deaf and Hard-of-Hearing Services

        • When scheduling an appointment, let them know you need an interpreter.
        • When you are here, you can request an in-person interpreter, or we have video interpreting services available 24 hours a day.

        Interpreter Services
        We provide free interpreting for languages other than English, Deaf and hard-of-hearing patients and families.

        To reach a department, clinic or medical provider, call the interpreting line at 866-583-1527 (toll-free) and give the name of the person or extension you need.

        When making an appointment, ask your scheduler for an interpreter.

        During an inpatient stay, ask your nurse.

        Disabled parking
        Available in Ocean parking, on Helen Lane near the River entrance and in Emergency Department parking. For a campus map and parking information, see Parking and Entering.

        Wheelchairs
        We provide wheelchairs, carts, wagons and strollers for patients and families to use while in the hospital. Ask at any entrance desk.

        If you need a wheelchair when you arrive, call 206-987-3360 to reserve one ahead of time.

        Family restrooms and large changing tables
        There are two family restrooms to meet the needs of families with children too large (over 30 pounds) to diaper or change using the baby changing stations located in the public restrooms. Each room has a toilet, sink and large platform.

        Locations

        • Between the Frog elevator and vending on level 3, River zone
        • Across from the entrance desk on level 7, Ocean zone

        Service animals
        Service animals are welcome at Seattle Children’s Hospital and all clinics. Service animals are not pets, companion animals or therapy dogs. We apply the Americans with Disabilities Act (ADA) requirements, which define a service animal as “one that is trained to do work or perform tasks for the benefit of a person with a disability.” These animals do not need special permission to come to Seattle Children’s.

        Bike parking
        Bike parking is available at River Circle near the River entrance, at the Ocean 7 staff entrance off of Penny Drive and near the Ocean 8 entrance.

        Hospital Campus Photo Gallery