What to Expect
Epic, Our New Electronic Health Record, Launched October 3
We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.
If you have an upcoming appointment:
- Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
- Bring your current medication list so we can check our records carefully and make sure everything is correct.
COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments
We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during your COVID-19 (video). Learn more about the rest of the safety measures we have in place.
- Write down any questions you have about your child’s condition or treatment and bring them with you.
- Learn more about what to do before your appointment.
Physical Therapy sees babies, children, teens and young adults up to age 21 for a wide range of physical issues. With special permission, we see young adults with some conditions, like cancer or skeletal dysplasia, in their 20s if they cannot get the services they need at an adult facility.
For the first visit, your child will see a physical therapist (PT). After the first visit, a PT may partner with a physical therapy assistant (PTA) to provide your child’s care.
- You and your child will meet with a PT who will ask what your main concerns are about your child’s physical skills.
- The PT will evaluate your child, which could mean watching how your child moves and doing tests that tell us about your child’s function.
- By the end of your visit, the PT will explain what they found and what they recommend.
Visits are 30 to 90 minutes. The scheduler will tell you what to expect when you make the appointment.
- For all visits, have your child wear comfortable clothing that is easy to move in.
- If we are evaluating your child for injuries or illness that affects their lower body or for walking skills, bring shorts and tennis shoes for your child.
- If your child uses ankle orthotics, bring the orthotics.
- If we are seeing your baby for feeding therapy, make sure your child is hungry (if possible, do not feed your child for 2 hours before the visit). Bring from home 1 food your child usually will eat and 1 food they usually will not eat.
- If we are seeing your child for pain rehab, bring tennis shoes, a bathing suit and a water bottle for your child.
- If we are evaluating your child for equipment or positioning, bring your child’s current equipment, including wheelchair and car seat, if your child uses them.
- Your PT will work with you to set specific functional goals for your child.
- We provide short courses of therapy focused on your child’s specific goals, not long-term ongoing therapy.
- To help your child’s function improve, we may ask you to do a home exercise program with your child.
We will make sure you leave the appointment with detailed instructions about what is to happen next and try to answer all of your questions. We will provide you with phone numbers to call us if you have questions after you leave.
For some tests, the PT needs to score the test after your visit. The PT will call you with the results or they will be available through the Patient Portal.
- If the PT recommends that you return to Seattle Children’s for treatment, we will help you set up more appointments.
- If the PT recommends treatment with a therapist in the community, we can help you set this up.
- The PT might send a report to the doctor who referred you or call them to talk about your child’s care.
Call the clinic you are scheduled to visit.
- If there is anything specific you should do to prepare your child for the type of visit you are having, the scheduler will tell you when you make the appointment.
- Learn more about preparing your child for a clinic visit.
- Find your location in our map and directions section.
- Arrive 15 minutes before your appointment to allow time for registration.
- For more information on visiting Seattle Children’s clinics, please see Your Child’s Clinic Visit.