Neurosciences Center

What to Expect

Epic, Our New Electronic Health Record, Launched October 3

We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.

If you have an upcoming appointment:

  • Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
  • Bring your current medication list so we can check our records carefully and make sure everything is correct.

COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments

We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during your COVID-19 (video). Learn more about the rest of the safety measures we have in place.

Preparing for a Clinic Visit

    • Fax us records. Ask your child’s primary care provider to fax us records about your child’s overall health and growth. If your child is seeing a neurologist, the fax number is 206-987-2649. For neurosurgery, fax to 206-985-3385.
    • Provide test results related to your child’s condition. Most of the time, the doctor who refers you to Seattle Children’s will send copies of lab results, imaging studies and other helpful information. Ask your doctor to send them, or bring copies to your appointment.
    • Learn more about what to do before your appointment.
  • After check-in, you and your child will go to an exam room. Members of the neurosciences team will see your child.

    Your child’s doctor may order some tests. Depending on your child’s condition, they may need 1 or more of these: 

    • EEG (electroencephalogram)
    • MRI (magnetic resonance imaging)
    • CT (computed tomography) scan
    • Blood tests 

    Your child may need follow-up clinic visits and possibly more testing.

    For information on visiting Seattle Children’s clinics, please see Your Child’s Clinic Visit.

  • Get maps and directions to Seattle Children’s hospital and clinic locations.

    Arrive 15 minutes before your appointment to allow time for registration.


    Call 206-987-2016.

Preparing for an EEG

An EEG (electroencephalogram) records the electrical activity of your child’s brain, sometimes called the brain waves. First, we place small metal disks around your child’s head. This does not hurt.

Preparing for a CT Scan

A CT scan, sometimes called a CAT scan, uses X-rays and computers to take a series of detailed pictures.

To learn what to expect and to help your child prepare, read CT Scan (Spanish) (PDF).

Preparing for an MRI Scan

An MRI scan uses a very strong magnet, radio waves and computers to make detailed pictures. This does not hurt, but the machine is noisy.

The test takes 30 to 60 minutes. If your child cannot stay still that long, we will give them medicine to make them sleep (anesthesia). To help know what to expect, read Magnetic Resonance Imaging (Spanish) (PDF).

Preparing to Visit the First Seizure Clinic

If your child has an appointment for seizures, please complete this description form (PDF) and send it in before your appointment.

At the clinic, we evaluate your child to learn more about the type of seizure, its cause and whether your child may have epilepsy. The information you provide will help us determine if the seizure was caused by a temporary problem like a high fever or is an epileptic seizure.

Preparing for a Visit About Headaches

If your child has an appointment for headaches, please start keeping a record of the headaches right away. Bring it to your appointment. Having a record of the headaches will help us figure out the best way to manage them.

Preparing for Surgery

Preparing your child and yourselves for surgery may help reduce your family’s stress during this time. 

Preparing for a Hospital Stay 

Paying for Care

Learn about paying for care at Seattle Children’s including insurance coverage, billing and financial assistance.