Infectious Diseases and Virology
What to Expect
Epic, Our New Electronic Health Record, Launched October 3
We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.
If you have an upcoming appointment:
- Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
- Bring your current medication list so we can check our records carefully and make sure everything is correct.
COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments
We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during COVID-19 (video). Learn more about the rest of the safety measures we have in place.
Clinic Visit
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Your child has been referred for diagnosis of a possible infection and treatment recommendations.
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Seattle Children’s is a teaching hospital. Your child will receive care from a team that may include:
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- We will ask you questions about your child’s medical history.
- We will review your child’s records from their primary care provider with you.
- We will examine your child.
- If needed, we will order blood draws and other tests, like X-rays.
- Depending on your child’s diagnosis, we will talk about treatment options and recommend a care plan.
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Most new visits take at least 1 hour. Follow-up visits take about 30 minutes. This does not include the time it takes to check in and get additional tests, if needed.
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We may need to see your child for follow-up visits depending on their diagnosis and treatment plan. We will try to answer all of your questions and make sure you leave the appointment with detailed instructions about what will happen next. We will provide you with phone numbers to call us if you have questions after you leave.
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A nurse from our clinic will call you once they are complete.
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- If you need to reschedule your child’s appointment, call 206-987-2073, option 1.
- If you need a prescription refill before your next visit or if you have any questions about your child’s care, call our nurse line at 206-987-2073, option 2.
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Find your location in our map and directions section. Arrive 15 minutes before your appointment to allow time for registration.
Preparing your child
Learn more about preparing your child for a clinic visit.
More information
For more information on visiting Seattle Children’s clinics, please see Your Child’s Clinic Visit.
Contact Us
For more information, contact Infectious Diseases and Virology at 206-987-2073. If you would like an appointment, ask your child’s primary care provider for a referral.
Providers, see how to refer a patient.
Paying for Care
Learn about paying for care at Seattle Children’s, including insurance coverage, billing and financial assistance.
