Resources to make your hospital experience supportive of you and your family
Guest Services provide information about transportation and local lodging, as well as other resources for your visit.
Billing and Financial Assistance can answer questions about your bill and how to get help paying it. You can also pay your bill online or apply for financial assistance.
Seattle Children’s provides interpreters for all patients and families who speak a language other than English.
Call the toll-free family interpreting line: 866-583-1527
Child Life works directly with you and your child to help them relieve tension, express concerns and fears and feel more in control about their visit.
Your child will receive care from a team that may include many doctors and staff members.
You are an important member of your child’s healthcare team and we will work with you to make decisions and treatment plans for your child.
Seattle Children’s is committed to creating a positive and supportive experience for our patients and families. We work with you to provide excellent, family-centered care that is grounded in our values of equity and compassion. This includes being accountable and transparent about our health equity and anti-racism work.
Families at Seattle Children’s can create a free, personal website that helps you stay in touch with family and friends during your child's health journey. Family and friends can stay informed without overwhelming you. Your site also helps you coordinate care and organize daily tasks.
This service is provided by CaringBridge. Children’s does not provide any patient information for this service. You have complete control over the privacy settings, so your site is as private or public as you want it to be. Learn more about Seattle Children’s privacy policy and the CaringBridge privacy policy.
For more information, come to the Family Resource Center, River zone, level 7, or call 206-987-2201.
We are committed to high-quality patient and family–centered care. Patients, families and caregivers are all important members of the Seattle Children’s team. They partner with their care teams for their own care – and they can help make a difference for other families as well.
We have programs that let you use your experiences to help make a difference in supporting care at Seattle Children’s. Contact us to learn more.
These rights and responsibilities describe how we will partner with you and your family as active members of the care team.
Seattle Children’s complies with applicable federal and other civil rights laws and does not discriminate, exclude people or treat them differently.
While it can be convenient, there are risks and conditions you agree to when you email about healthcare.