What to Expect
Epic, Our New Electronic Health Record, Launched October 3
We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.
If you have an upcoming appointment:
- Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
- Bring your current medication list so we can check our records carefully and make sure everything is correct.
COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments
We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during COVID-19 (video). Learn more about the rest of the safety measures we have in place.
Scheduling Your Vascular Anomalies Visit
- Once you have a referral, please call our scheduling center at 206-987-4606. Choose option 1 and ask for an appointment in the Vascular Anomalies Clinic.
- To coordinate more complex care, or if you have questions, please contact the clinic nurse at 206-987-4606, option 4.
- Send us records. Ask your child’s primary care provider to email or fax (206-987-3878) us records about your child’s overall health and growth.
- Provide test results related to your child’s condition. Most of the time, the doctor who refers you to Seattle Children’s will send copies of imaging studies, lab results and other helpful information. Ask your doctor to send them or to give you a CD to bring with you.
- Email any photographs you have taken that show changes in your child's condition. Include your child’s name and date of birth so we can add the photos to their medical record. Read our tips on taking good-quality photos with your mobile phone (PDF).
- Learn more about what to do before your appointment.
Most likely, it will take a few appointments to fully assess your child. It depends on how many specialists they need to see and the imaging studies they need. We coordinate visits and imaging to limit repeat trips to our clinics.
- After check-in, a medical assistant will take you and your child to an exam room.
- The types of providers you will see depend on your child’s condition. Meet our Vascular Anomalies team.
- The provider will ask about your child’s health history and examine your child.
- We may need to get a sample of your child’s blood for genetic or other testing.
- We may take photos of your child or pictures of inside your child’s body (imaging studies). These help us track changes to their vascular anomaly.
- Some tests or visits with other specialists may need to be scheduled for another day.
- Please ask us all your questions. We will do our best to answer them and give you the information you need.
- The first visit takes about an hour If your child only sees 1 provider.
- It will be longer if your child sees other specialists or has imaging studies. How long depends on the number of specialists.
- A CD with imaging studies and test results related to your child’s condition, if your primary care provider has not sent them already.
- Any photographs that show changes in your child's condition, if you have not already sent them by email.
- Medicines or a list of them. Include nonprescription items like vitamins. Include the name, dose (amount) and instructions.
- Forms you need to have signed by our providers, like forms for school.
- Snacks for your child in case the appointment lasts longer than expected. Food is also available from the cafeteria at the Seattle hospital campus and coffee shop at the Bellevue Surgery Center.
- Books, small toys or tablets for your child to play with during their visit. The first clinic appointment may be a longer visit, depending on your child’s needs.
- Before you leave, we will give you information about what will happen next.
- Each provider who sees your child will write notes for your child’s medical chart. We will send a copy to your child’s primary care provider.
- If you have questions between clinic visits, you can call the clinic nurse at 206-987-4606, option 4.
- If your child needs follow-up visits, you can schedule on your way out or call 206-987-4606, option 1, later. If you are scheduling or rescheduling more than 3 things, including imaging, use option 8 for the VAN complex scheduler.
- If tests are done after your clinic visit, we will call you with test results or review them with you at a clinic visit the day the tests are done.
If you have a MyChart account, your results will be automatically added to your child’s medical record. You can view it by logging in.
If your child is having a test, these materials can help you prepare them:
- What to Expect at Your Blood Draw at Seattle Children’s Seattle Lab
- What to Expect at Your Blood Draw at Seattle Children’s Bellevue Lab
- CT Scan (PDF) (Spanish)
- Magnetic Resonance Imaging (MRI) (PDF) (Spanish)
- Getting an MRI While Awake (Video 4:17)
- Getting an MRI With Anesthesia (Video 4:04)
- X-rays (PDF)
- Ultrasound (PDF)
Learn more about preparing your child for a clinic visit.
- Find your location in our maps and directions
- Arrive 15 minutes before your appointment to allow time for registration.
For more information on visiting Seattle Children’s clinics, please see Your Child’s Clinic Visit.
Preparing for Surgery
- Top 10 Questions Kids Ask Before Surgery
- Before You Arrive for Surgery
- Preparing Your Child for Surgery
- Talking With Your Child's Doctor About Surgery
- Amenities at the Bellevue Surgery Center and Seattle hospital campus
- Learn more about what to expect if your child is having surgery.
Preparing for a Hospital Stay
- See tips on Where to Turn When Preparing for Your Child’s Hospital Stay from social worker Ashley Peters.
- Find out what you need to know about your child’s hospital stay.
- Learn about amenities at the Seattle hospital campus.