What to Expect
Epic, Our New Electronic Health Record, Launched October 3
We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.
If you have an upcoming appointment:
- Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
- Bring your current medication list so we can check our records carefully and make sure everything is correct.
COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments
We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during COVID-19 (video). Learn more about the rest of the safety measures we have in place.
If your appointment is in 1 of these clinics, learn what to expect and how to prepare:
- Child Wellness Clinic
- Growth and Feeding Dynamics Clinic
- Intensive Feeding Program
- Lactation Services
- Pediatric Feeding Program at Seattle Children’s Autism Center
For these clinics, see what to expect and how to prepare:
If your appointment is in the Nutrition Clinic or is part of your child’s team-based care in 1 of Seattle Children’s many other clinics, learn what to expect and how to prepare:
- If your appointment relates to the types or amounts of food, breastmilk or formula your child takes in by mouth or feeding tube, fill out a food intake record (PDF) (Spanish).
- If your child has received nutrition care from providers outside of Seattle Children’s, gather any growth charts and evaluations these providers have about your child.
- Learn more about what to do before your appointment.
We see babies, children and teens up to age 21 who have a wide variety of conditions that affect diet, eating and growth. We see young adults with cancer up to age 27.
A registered dietitian nutritionist will see your child.
You will meet with a dietitian and share your concerns. The dietitian will:
- Ask about your child’s nutrition history, eating habits and growth.
- Review any medical records and test results we have about your child’s nutrition and health history.
- Examine your child. We might check your child’s weight and height.
- Recommend a treatment plan.
A clinic visit with a dietitian can be up to 2 hours. If your child is seeing other members of their care team too, the whole visit may be 3 to 4 hours. Ask when you schedule the visit; the scheduler can tell you how long to expect your visit to be.
- Your child. Nutrition visits are not only for parents and caregivers. We need to examine and talk with your child.
- Clinic notes, reports or growth charts that the scheduler asked you to bring when you made your appointment.
- Results of your child’s RAST (radioallergosorbent test, a blood test) or allergy skin tests if your child is seeing us for food allergies.
- Any food intake record or questionnaire that we asked you to fill out.
- Your child’s medicines or a list. Include nonprescription items like vitamins. Include name, dose and instructions.
- Your child’s medical equipment.
- Actual X-rays or X-rays on a CD and reports of blood work and other tests if we have asked you to bring these.
- Any forms that you need us to sign; for example, any school forms.
- Snacks and comfort items for your child if your appointment runs longer than planned. If your child feeds from a bottle, bring bottles. If your child uses a feeding tube, bring enough of your formula. We might not have your formula at the clinic.
Dietitians work with your child’s medical providers at Seattle Children’s or with your child’s primary care provider to treat your child. Before you see us for nutrition care, a medical provider needs to diagnose your child’s condition. Dietitians cannot make a diagnosis, order lab tests or prescribe many types of treatment. We will work closely with you on nutrition and help make sure your child gets the care they need from their whole team.
We will make sure you leave the appointment with detailed instructions about what is happening next. If we recommend follow-up visits, we will explain this and tell you how to schedule.
We will try to answer all of your questions. We will give you phone numbers to call us if you have questions after you leave.
If we recommend any lab tests, we will tell your child’s medical provider. They will decide about ordering any tests and will give you details about how to get the tests and when to expect the results.
Please call the clinic your child is scheduled to visit as soon as possible. If you are scheduled to visit the Nutrition Clinic, call 206-987-2613.
- If there is anything specific you should do to prepare your child for the type of visit you are having, the scheduler will tell you when you make the appointment.
- Learn more about preparing your child for a clinic visit.
- Find your location in our map and directions section.
- Arrive 15 minutes before your appointment to allow time for registration.
- For more information on visiting Seattle Children’s clinics, please see Your Child's Clinic Visit.