Immunology

What to Expect

Epic, Our New Electronic Health Record, Launched October 3

We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.

If you have an upcoming appointment:

  • Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
  • Bring your current medication list so we can check our records carefully and make sure everything is correct.

COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments

We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during your COVID-19 (video). Learn more about the rest of the safety measures we have in place.

  • To make sure that our services are right for your child, our team reviews your child's medical history and lab tests before scheduling an appointment. In some cases, we may ask your child's doctor to give your child certain lab tests. To schedule an appointment, we need a referral from your child's doctor.
  • Please note that our clinic does not evaluate or manage disorders that are mainly related to allergies. If you are concerned about allergies, please talk to your child's primary care provider.
  • Seattle Children’s bills a facility charge (PDF) for hospital-based clinic visits. Learn more about your bill.
  • For information on visiting Children's clinics, please see Your Child's Clinic Visit.

Telemedicine at Seattle Children’s

You may be offered a telehealth (virtual) appointment. Learn more.

Paying for Care

Learn about paying for care at Seattle Children’s, including insurance coverage, billing and financial assistance.