Employees

Epic and Other Clinical Apps on Your Mobile Device

Providers are able to access Epic and other mobile apps (including Haiku, Canto and M*Modal) and electronic prescribing of controlled substances (EPCS) on their mobile devices.

Review this page to learn what this means and what you need to do.

For the duration of the pilot, please email all questions, feedback or issues to Epic Mobile Pilot Feedback. Members of our support teams are monitoring the inbox and will respond accordingly. The IT Service Desk is still being prepared to support the devices for go-live.

How to Access Epic and Other Clinical Apps

To use Epic mobile apps, download and configure the Microsoft Intune mobile device management (MDM) app on your Apple or Android device by following the instructions below.

We recommend allowing 10 to 15 minutes for the initial setup, plus time for the apps to load.

  • For Epic applications to function correctly on your device, you need to download and set up Intune. Follow these steps below to do this.

    For step-by-step installation instructions, including screenshots, read the full instructions for Android (PDF) or Apple iOS devices (PDF).

    1. Go to your device’s app store.
      • Search for “Intune Company Portal.”
      • Download the app.
    2. Open the app Intune Company Portal.
      • If your Seattle Children’s account is listed, select it.
      • If your Seattle Children’s account is not listed, add it.
      • Follow the instructions to set up Seattle Children’s access.
        • Learn what Seattle Children’s can or can’t view on your device.
        • Allow the website to download a configuration profile...
    3. Additional steps for Apple iOS users:
      • Select General from your device settings.
      • Select Profile.
      • Select Management Profile.
      • Select Install at the top of the screen.
      • Enter your device passcode.
      • Select Install.
      • When prompted, select Allow.
      • Select Done.
      • Choose the category displayed.
      • Select Continue.
      • Select Allow to receive notifications.
      • Select Ok.
  • This step is easy. You don’t need to do anything. The available apps will be pushed to your device.

    This can take a short while. If you do not see any apps after four hours, contact Seattle Children’s Service Desk at 206-987-1111. You will also automatically receive updates when they become available. Additional apps may be automatically downloaded from the Intune Company Portal.

    Using M*Modal for the first time

    When signing in to M*Modal Fluency Direct for the first time, users will be prompted to go through the initial experience process to configure and calibrate your voice profile. To complete this step, you will need to use a workstation (VDI) with a Phillips SpeechMike USB tethered microphone, or you can use your smartphone using the M*Mobile Microphone app. Tethered microphones are installed throughout clinical areas.

    The process takes about 10 to 15 minutes. If you need assistance, please call the Help Desk at 206-987-1111.

    Between now and August 31, 2020, please use the following instructions:

    Beginning September 1, 2020, please refer to the following instructions:

     

  • You will need Imprivata ID on your mobile device in order to approve electronic orders for controlled substances. Once you install Intune using the steps above, Imprivata ID will automatically be pushed to your device.

Frequently Asked Questions