Home Care Services
Contact Us and Location
Contact us to schedule an appointment or ask questions about your child's home-care plan, medicine, supplies, equipment or shipments and deliveries.
Family Supply Order Line
Family Support Lines
- IV therapies: 425-482-4132 or 425-482-4135
- Nutrition therapies: 425-482-4230
- Respiratory: 425-482-4188
If you need Home Care Services after regular business hours, call us at 425-482-4000 or, toll-free, 800-888-4429. Your call will be received by our answering service, who will contact our on-call staff (a nurse, pharmacist, respiratory therapist and a delivery representative). One of our on-call staff will return your call promptly. Always let the answering service know if you have an urgent situation. Our on-call clinician will problem-solve with you and determine if action must be taken before morning.
Please Call Us Immediately If
- You have questions about medication procedures
- You suspect possible adverse drug reactions or medical problems
- You need help with troubleshooting your child's equipment
- You need reminders on how to use your equipment or supplies
- Anything causes you concern for your child's safety
Call Us the Next Day If
- Your child is hospitalized
- There is a change in the prescription
- The therapy ends or changes
- You need to order supplies
- Your supply needs change for any reason
Monday through Friday, 8 a.m. to 5 p.m.; Saturday, 9 a.m. to 2 p.m. and pickup by appointment only between 9:30 a.m. and 1:30 p.m.