What to Expect

Epic, Our New Electronic Health Record, Launched October 3

We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.

If you have an upcoming appointment:

  • Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
  • Bring your current medication list so we can check our records carefully and make sure everything is correct.

COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments

We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during your COVID-19 (video). Learn more about the rest of the safety measures we have in place.

Prepare for Your Clinic Visit

Learn what to expect at and how to prepare for your child's Genetics Clinic evaluation (PDF).

Information Needed Before Your Appointment – Mail 2 Weeks Before

  • Medical records from clinics, hospitals or other healthcare providers outside of Seattle Children’s. We have your child’s records from providers here.
    • Mail these records to us at least 2 weeks before your appointment, or make sure your child's primary care provider has sent us the records. Records we need are:
      • X-rays or other images that we have requested
      • Radiology and lab reports
      • Documents related to your child's condition, such as your family's history with the condition or a note stating that a parent has been diagnosed with a genetic condition
      • Genetic test results from your child or other family members if they have had testing
  • Health History Questionnaire (PDF). Fill this out and mail it to us 2 weeks before your appointment.

Directions, Parking and Entering

Find your location in our maps and directions section. Arrive 15 minutes before your appointment to allow time for registration.

More Information

For information on visiting Seattle Children's clinics, please see Your Child's Clinic Visit.