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It is important for you to understand how your insurance pays for mental health services for your child or teen. |
What is different about coverage for mental health services?Some insurance companies pay for mental health services using the same processes that pay for medical services. Others pay for these services using a special mental health insurance company. The number of mental health visits covered by your insurance may be different than the number of medical visits covered. |
Which provider visits at Seattle Children’s are billed as mental health visits?Visits with a psychologist, psychiatrist, psychiatric nurse practitioner, psychiatric physician’s assistant, mental health therapist or behavioral analyst are billed as mental health services. |
What should I ask Seattle Children’s Psychiatry and Behavioral Medicine Clinic about insurance coverage?Our clinic can tell you if Seattle Children’s is contracted with your insurance company for mental health services. Contracted means we are in your insurance plan’s network and services should be paid using “in-network” benefits. Some insurance plans are contracted for medical care, but not for mental health care if they use a managed mental health company to manage the mental health benefit. Visit the following link for more information: seattlechildrens.org/clinics/paying-for-care/insurance/mental-health-coverage. |
What do I do if Seattle Children’s is not contracted with my insurance for mental health services?If we do not have a contract, this means we are “out-of-network.” In most cases you will need to contact your insurance company and ask for help to find a provider that is in your insurance plan’s network and accepts your insurance. |
What questions should I ask my insurance company?Here are questions you can ask your insurance company to learn more about your child’s mental health insurance benefits:
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Will I be billed a facility charge?A facility charge is for hospital expenses for a clinic visit that are separate from the professional expertise of the medical provider. The facility charge includes costs for running the “facility,” like supplies, equipment, exam rooms and other Seattle Children’s staff. You may be billed a facility charge for a mental health clinic visit depending on your insurance and the clinician providing care:
Insurance plans cover facility charges differently. It is important to ask your insurance company what you may owe for a mental health facility charge. Visit seattlechildrens.org/clinics-programs/billing for more information. You will receive a separate professional charge for services from a psychiatrist, psychiatric nurse practitioner or psychiatric physician’s assistant. Services delivered by a licensed psychologist or mental health therapist are billed as a professional charge only. |
How does it work when my child is covered under more than 1 insurance plan?Insurance regulations and Washington state law determine which insurance you need to use first. This is called primary insurance. If your primary insurance will not pay for care because the provider is not in network, then the second insurance will not pay for the care either. This is because you are expected to get care from a provider that is in network with your primary insurance. You cannot choose which insurance to use for care – the plans coordinate coverage based on rules. It is important that all valid insurance plans are listed on your child’s registration so accurate billing will occur. |
What if my child has Washington Apple Health (Medicaid)?We contract with Apple Health (Medicaid) and their managed care plans (Molina, Coordinated Care, CHPW, Wellpoint and United Community). |
Can we pay out of pocket and not use Medicaid (Washington Apple Health) so my child can come to Seattle Children’s?No. Seattle Children’s is a contracted provider with Apple Health/Medicaid and is not allowed to accept payment from a family whose child is enrolled in this plan. |
What should I do if I’m concerned about paying for services?Seattle Children’s has a generous financial assistance program. Apply online at seattlechildrens.org/finasst or call 206-987-3333 to speak with a financial counselor. If you use a language other than English, call 1-866-583-1527, choose your language and ask to speak to a financial counselor. |
DefinitionsAuthorization: Many insurance companies or the company they hire have to review and approve (authorize) the patient’s care plan before they agree to pay for services. We request authorizations from insurance companies after visits are scheduled and before we see patients. Coinsurance: Your share of the fee for a covered service. Some benefits require that you pay both a copay and coinsurance, depending on the service. Copay (also called copayment): The fee you pay at the time of service (most often for an office or emergency department visit). Deductible: The amount you pay each year before your insurance plan will pay according to your benefits. Some services are excluded from the deductible requirement; your payer can identify these. Most deductibles start January 1 of each calendar year. In-network coverage: Covers your care from a provider who is contracted with your insurance company. It is best for you to use in-network coverage so you can benefit from a lower deductible, a lower copay amount, and/or more allowed visits per year. Out-of-network coverage: Covers your care from a provider who is not contracted by your insurance company. We don’t recommend you use out-of-network coverage as you are likely to have a higher deductible, a higher copay and/or coinsurance amount, and/or limited visits per year. Many plans do not offer out-of-network coverage. |
Common Procedure and Diagnosis Billing Codes |
Common Procedure Billing Codes
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Common Diagnosis Billing Codes
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