Fill Out Forms

If you received forms or patient questionnaires in the mail, fill them out and bring them.

Learn About Seattle Children’s Facility Charges

Seattle Children’s bills a facility charge for hospital-based clinic visits. Here’s some important information (PDF) about how these charges affect you. Learn more about your bill and Seattle Children’s financial counseling services and financial assistance program.

Call Your Insurance Company

For coverage questions, call your insurance company.

Providers

Your plan may have a preferred provider list. Our doctors are often listed under Children’s University Medical Group (CUMG). Our nurse practitioners and physician assistants may be listed by their last names or under Seattle Children’s Hospital.

Referrals

If your plan requires a referral from your primary care provider, have them fax it to us at 206-985-3297. Make sure we receive the insurance referral at least four days before your visit, or we may need to cancel or reschedule.

For help, call Seattle Children’s Insurance Processing Department at 206-987-5757.

Collect X-rays and Test Results

Ask your primary care provider for your child's X-rays and test results to bring with you.

Get Any Needed Legal Papers

Birth or adoptive parents do not need to bring a birth certificate or any other legal papers.

  • If you are a legal guardian, we will need to see the legal papers that say so.
  • If you are the parent, but do not have legal custody, we will need to see the legal papers that allow you to make healthcare decisions for your child.
  • If you do not have the legal papers we need to see, call our Social Work Department at 206-987-2760 (voice) or 206-987-5186 (TTY) for help.

Arrange Child Care for Siblings

The length and nature of your visit may make it difficult for young children to attend. If children attend, we recommend bringing another adult to supervise.

We have free playrooms for patients and their brothers and sisters ages 3 to 11 who are toilet-trained (no Pull-Ups) at our main campus and Bellevue locations.

Arrange for a Place to Stay and Transportation

If you are coming from out of town and need help finding a place to stay or transportation in Seattle or Bellevue, contact Guest Services.

Write Down Your Questions

Write down questions you want to ask during your child's visit. Learn more about what questions to ask when you are talking with your child's doctor.

Tell Us About Your Religious or Cultural Beliefs or Access or Other Special Needs

Let us know about cultural beliefs or unique needs that may affect your child's treatment and care.

Interpreters

We offer free interpreters for Deaf and hard-of-hearing, and non-English languages. We should have arranged them when you scheduled.

Wheelchairs

If you need a wheelchair when you arrive, let us know at 206-987-2260.

To learn more, visit our Accessibility and Special Needs section.

Check for Illness

If your child has a new rash, fever or has been exposed to chicken pox in the last three weeks, call us as soon as possible at 206-987-2000 and ask to speak to someone in your child's clinic.

Media Requests

If anyone from the media plans to join you for your child’s appointment, you need permission before they can come to the hospital. Call Seattle Children’s Public Relations at 206-987-4500 or email.