Quality and Care Transformation Programs

Seattle Children’s Care Network (SCCN) strives to improve the health and well-being of children through quality and care transformation programs that support evidence-informed, efficient, equitable, and family-centered care across the continuum of care. SCCN supports participating practices through individualized coaching, innovative initiatives, data analytics and reporting, educational opportunities, and curated resource libraries. The SCCN Quality and Care Transformation Committee, chaired by SCCN Chief Medical Officer Kenisha Campbell, MD, MPH, oversees quality and care transformation initiatives and monitors quality performance.

Leading the way in pediatric quality and care transformation with:

Integrated Behavioral Health 

Provider consults with a patientProgram overview

SCCN partners with Seattle Children’s Hospital to support pediatric primary care practices in implementing and sustaining Integrated Behavioral Health (IBH) programs. Behavioral health conditions are common in pediatric populations and can impact overall health outcomes, patient and family experience, healthcare utilization, and contribute to provider burnout. Through IBH, practices can improve access to behavioral health services, provide earlier identification of mental and behavioral disorders, and deliver more coordinated care within the primary care setting.

SCCN supports practices in building behavioral health capacity through universal screening, workflow development, and integration of behavioral health services into routine pediatric care.

“I’ve been here 17 years and establishing this program has been the most fulfilling part of my work so far. Seeing relief on families’ faces when told that we can care for their mental health needs in our clinic. There is a huge burden that is lifted.”

– PCP from SCCN IBH practice

Program support

SCCN provides administrative, analytical, and implementation resources to help practices successfully launch and sustain IBH programs, including:

  • Clinical Training and Education: Specialized pediatric mental health training and access to expert clinical consultation.
  • Implementation and Project Management: Ongoing support to develop and sustain integrated care workflows.
  • Data and Technology Support: Technical assistance for behavioral health data tracking, reporting, and performance measurement.
  • Financial and Sustainability Coaching: Guidance on billing, reimbursement, and long-term program sustainability.

Quality Improvement Programs

People seated around a conference tableProgram overview

SCCN supports pediatric primary care practices in implementing sustainable Quality Improvement (QI) initiatives to close care gaps, standardize workflows, and improve health outcomes. The SCCN Quality and Care Transformation Committee selects Maintenance of Certification (MOC) Part 4 project topics aligned with primary care priorities.

Examples of past MOC projects:

“Thank you for partnering with us to run this QI project! It's tough to make time for a project on top of clinical work in private practice, and having the scheduled meetings with SCCN staff and data to guide the meetings was really useful.”

– SDoH MOC Participant

Program support

SCCN provides administrative, technical and analytical resources to ensure project success, including:

  • Coaching: Assistance with current and future-state clinic flow process mapping, workflow documentation, and change management strategies.
  • Project-Specific QI Toolkits: Resources such as QI tools, scripting examples, workflow templates, etc.
  • Advanced Data Dashboards: Interactive dashboards using SCCN’s data platform track progress throughout projects.
  • Financial Support: Coverage of MOC program administration fees for eligible network providers.

Model Practice Initiative

Program overview

SCCN’s Model Practice Initiative celebrates clinical and operational strengths across all 18 practices. By partnering with top performers in NCQA HEDIS measures, we capture and share actionable "pearls" and proven workflows to elevate care, drive continuous improvement and foster network collaboration.

Program support

The SCCN Model Practice Initiative provides actionable resources and recognition including:

  • Model Practice Flyers and Toolkits: A flyer for each highlighted practice that includes real-world tips, scripting and workflow ideas. When applicable, we also include a toolkit with resources for implementation.
  • Written and In-Person Recognition: Recognition in SCCN’s network-wide newsletter, along with opportunities for practices to share their achievements and lead Q&A sessions at select SCCN meetings.
  • Coaching and Implementation Support: Optional, individualized practice coaching to help teams implement new workflows to improve patient care.

Quality Care Gap Closure

Two providers talking to each other in a hallwayProgram overview

SCCN partners with pediatric primary care practices to improve clinical outcomes, streamline workflows, and maximize value-based contract performance. We provide the data, tools and hands-on support you need to close quality care gaps and turn complex insights into action.

Program support

SCCN equips your practice with the data and support needed to close care gaps including:

  • Data Analytics and Reporting: Meaningful and actionable quality care gap reports that help teams identify performance gaps in preventative health services.
  • Actionable Reports: Performance monitoring in value-based payor contracts and communication about actionable gap opportunities.
  • Coaching and Implementation Support: Individualized coaching is available to help teams optimize workflows and build sustainable routines for utilizing gap lists.
  • Collaborative Network Support: Monthly operations peer support meetings where practices share tips to utilize gap lists to improve care.

Contact Us

Seattle Children's Care Network

Email: [email protected]