Family Resource Center

Contact Us and Locations

The Family Resource Center (FRC) helps families with the basics, provides resources for their stay and ways to stay connected with home. With multiple locations, we can serve more families with the care and services they need to improve their stay at Seattle Children’s.

The FRC is in these locations:

The FRC on Level 7

The FRC on level 7 is near the Frog elevators and is open to Inpatient, Ambulatory and Clinic families. The family room, kitchenette, and washers and dryers are open 24 hours a day, 7 days a week.

This location is staffed Monday through Friday, 9 a.m. to 5 p.m. and Saturday and Sunday, 11 a.m. to 3 p.m.

The FRC on Level 3

The FRC on level 3 is near the River entrance and is open to Inpatient families only and can be accessed using their visitor badge. This location is not staffed and is open 24 hours a day, 7 days a week.

Phone Numbers



Toll Free



A provider referral is not required.

Fax Numbers




Physical Address

4800 Sand Point Way NE
Seattle, WA 98105

Mailing Address

Seattle Children's Hospital
MS RB.7.420
PO Box 5371
Seattle, WA 98145-5005


Business Hours

Sunday: 11:00am - 3:00pm
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 5:00pm
Wednesday: 9:00am - 5:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm
Saturday: 11:00am - 3:00pm

Business Hours Exceptions

The front desk at the FRC on level 7 is staffed during the hours listed.