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For Visitors

Accessibility and Special Needs

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Seattle Children’s is committed to ensuring accessibility to all children and teens and their families who have physical, mental and sensory disabilities.

We are also committed to providing interpreters for all non-English-speaking or English as a Second Language patients and families.

Please let our staff know what resources you need before your child's clinic visit, hospital stay or surgery.

Any concerns related to obtaining these services should be referred to Children’s Nurse Executive, who can be reached at 206-987-2012.

Deaf and Hard-of-Hearing Services

A resource specialist for the deaf and hard-of-hearing is available for questions or concerns. To reach the resource specialist, call 206-987-2000 (voice) or 206-987-2280 (TTY) and ask for her to be paged.

Give the operator your name and phone number and the resource specialist will return your call.

Disabled Parking

Available on levels 6, 7 and 8 of Ocean parking and on Helen Lane near the River entrance. There are also disabled parking spaces for Emergency Department families in Lot 4.

TTY Lines for Deaf and Hard of Hearing

Useful phone numbers

  • General Hospital Line: 206-987-2280
  • Audiology: 206-987-5117
  • Child Psychiatry/Deaf Program: 206-987-5028
  • Child Psychiatry/Lake City: 206-987-4933
  • Child Psychiatry/Social Work: 206-987-5186
  • Emergency Room: 206-987-2223
  • Human Resources: 206-987-4878
  • Interpreter Services: 206-987-5063


We provide wheelchairs, carts, wagons and strollers for patients and families to use while in the hospital. The equipment is usually available near the entrance coordinator desk at each entrance.

If you or your child needs a wheelchair upon arrival, please call 206-987-2260 to make arrangements ahead of time.

Family Restrooms

There are two family restrooms equipped to meet the needs of families with children too large (over 30 pounds) to diaper or change using the baby changing stations located in the public restrooms. Each room has a toilet, sink and large platform that adjusts up and down.


  • Between the Frog elevator and the pay phone booths on level 3, River zone
  • Across from the entrance desk on level 7, Ocean zone