Please let our staff know what resources you need before your child's clinic visit, hospital stay or surgery.
Deaf and Hard-of-Hearing Services
You can reach a resource specialist for the Deaf and hard of hearing at 206-987-2000. Give the operator your name and phone number, and the resource specialist will return your call.
There is a videophone for Deaf and hard-of-hearing families in the Family Phone Room (level 7, next to the Frog elevators). It’s available 24 hours a day. Deaf patients and families staying in the hospital more than 24 hours may get a videophone during business hours, Monday through Friday. Ask your nurse.
We provide free interpreting for non-English-speaking, Deaf and hard-of-hearing patients and families.
To reach a department, clinic or medical provider, call the interpreting line at 866-583-1527 (toll-free) and give the name of the person or extension you need.
When making an appointment, ask your scheduler for an interpreter.
During an inpatient stay, ask your nurse.
Available in Ocean parking, on Helen Lane near the River entrance and in Emergency Department parking. For a campus map and parking information, visit our main campus page.
We provide wheelchairs, carts, wagons and strollers for patients and families to use while in the hospital. Ask at any entrance desk.
If you need a wheelchair when you arrive, call 206-987-3360 to reserve one ahead of time.
Family Restrooms and Large Changing Tables
There are two family restrooms to meet the needs of families with children too large (over 30 pounds) to diaper or change using the baby changing stations located in the public restrooms. Each room has a toilet, sink and large platform.
- Between the Frog elevator and vending on level 3, River zone
- Across from the entrance desk on level 7, Ocean zone
Service animals are welcome at Seattle Children’s Hospital and all clinics. Service animals are not pets, companion animals or therapy dogs. We apply the Americans with Disabilities Act (ADA) requirements, which define a service animal as “one that is trained to do work or perform tasks for the benefit of a person with a disability.” These animals do not need special permission to come to Seattle Children’s.