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Informational Alert

Due to a measles case in the community, please call before coming to Seattle Children’s if you or your child has potential measles symptoms.

 

EpicCare Link and eConsults

eConsults

An eConsult is a non-urgent asynchronous electronic consultation request initiated by a community provider to a Seattle Children’s specialist. It allows community providers to receive timely, efficient care guidance on lower-complexity and data-oriented clinical questions that may not require an in-person evaluation. eConsults will be submitted using EpicCare Link, which is available to all providers regardless of what EHR is used in their clinic.  

EpicCare Link

EpicCare Link provides you with online access to your patients’ clinical information at Seattle Children’s in real-time. It also allows you to quickly refer patients (faxed referrals will still be accepted).

Obtaining access

If your clinic is already set up with Seattle Children’s EpicCare Link, speak with your practice representative to obtain access. Practice Representatives can request to add/remove users for the clinic within EpicCare Link.

If your clinic is not set up, please have your practice representative complete the New Account Request registration form.

What happens next

Once the registration form has been submitted, please allow up to 7 business days for the registration process to be completed. Once provisioning is completed, an email will be sent to the practice representative and the individual users who were included on the registration form.

How do I log in?

  1. Open your web browser and go to https://schepiccarelink.seattlechildrens.org/EpicCareLink/
  2. Enter the user ID and password that you received for EpicCare Link via email.
    • The first time you log-in, you will be prompted to change your password and accept the terms and conditions.

If you are an SCCN user or hold an ID badge with Seattle Children’s, please continue to login the usual way through Okta.

EpicCare Link – SCCN users & Seattle Children's badge holders

EpicCare Link – All others

Technical support

If you forget your password, or can’t log in, call 206-987-4444 option 2 or email us at EpicCareLink@seattlechildrens.org.

For all other issues, send an In Basket message to Link Customer Service.

Browser, system, and connection requirements

You must use one of the following Internet browsers to access EpicCare Link:

  • Apple Safari 14 and any later versions
  • Google Chrome 88 and any later versions
  • Microsoft Edge 88 and any later versions
  • Mozilla Firefox 78 and any later versions

On tablets, you must use iPad running iOS 9 or later using the Safari browser or Android Chrome browsers.

Training resources

Once you are able to access your EpicCare Link account, training resources are available within the application.

Contact Us

Phone: 206-987-4444 option 2
Email: EpicCareLink@seattlechildrens.org