Telehealth Loaner Device Program

Seattle Children’s Telehealth Loaner Device Program allows qualifying patients and families to borrow an iPad or a data hotspot if internet is not available so you can join a video visit.

The program is available for patients and families who:

• Live in Alaska, Idaho, Montana or Washington state.
• Do not have access to a tablet, computer or internet for the video visits.
• Meet certain financial qualifications.

You must meet all of the requirements above since there is a limited number of iPads available through the program.

How to Request a Device

Let your care team know if you need access to a digital device or internet for your upcoming telehealth visit. They can refer you to our program.

Already using a loaner device?

If you are already using a telehealth loaner device and need help:

• View the Telehealth Loaner Device Program: Guide for Patients and Families (PDF) (Amharic) (Arabic) (Russian) (Simplified Chinese) (Somali) (Spanish) (Vietnamese).
• Call 206-987-4444 for help setting up or using the iPad, or to sign up for MyChart (Spanish). If you use a language other than English, call 866-583-1527, choose your language and ask the interpreter to connect you to 206-987-4444.