Advancing Healthcare Experience and Outcomes (AHEO) Oversight Council

Overview

In 2021, Seattle Children’s established a council to guide our efforts to advance positive healthcare and workforce experiences and improve health outcomes for the patients we serve. As the work has evolved, so has the council. One thing, however, remains unchanged: our unwavering commitment to health equity for all patients and families. The Advancing Healthcare Experience and Outcomes (AHEO) Oversight Council works to ensure every patient receives the care and experience they deserve, while also supporting positive workforce experiences and meaningful community impact.

AHEO Oversight Council Vision and Mission

Vision

The AHEO Oversight Council holds Seattle Children’s accountable to its health equity commitments by embracing the evolution of the work and promoting effective strategies that continuously improve experience and outcomes for all.

Mission

We provide a venue for leaders and teams to engage in conversation and prioritization of health equity, experience and engagement. We use goals, metrics and best practices to ensure equitable health experiences and outcomes, workforce experience and community impact.

Pillars

The AHEO Oversight Council partners with teams leading high-priority strategic initiatives and overseeing key metrics across the organization related to health literacy; access; patient and family experience; and workforce experience. The AHEO Oversight Council emphasizes collaboration and shared learning and counts on partners to engage transparently and take meaningful, sustained action informed by council feedback, resources and recommendations.