The Wyoming Partnership Access Line (PAL) supports community clinicians (doctors, nurse practitioners, therapists, social workers) with questions about mental health care such as diagnostic clarification, medication adjustment or treatment planning.
PAL also has a master’s-level social worker available to assist with finding mental health resources for your patients.
The PAL program is funded by the Wyoming Department of Health and is available to providers caring for any pediatric patient in Wyoming (ages 0 – 19), regardless of insurance type. The phone consultation is covered by HIPAA, section 45 CFR 164.506; no additional release of patient information is required to consult by phone.
Call 877-501-7257 Monday through Friday, 9 a.m. to 6 p.m., Mountain Time, to be directly connected to a PAL child and adolescent psychiatrist.
Multidisciplinary team (MDT) psychiatric evaluations are available to children involved with Wyoming’s Department of Family Services (DFS) and community clinicians working with WYhealth. This evaluation can be used to inform the patient’s care team of a broad range of treatment planning issues, including level of care, diagnosis, medication strategies and appropriate psychosocial supports. It can also serve as the physician order for admission to a psychiatric residential treatment facility (PRTF).
To request an evaluation:
Call 206-987-7932 Monday through Friday, 9 a.m. to 6 p.m. Mountain time with any questions.
PAL consultations for patients on the DD waiver should be initiated directly by the ECC via fax. For non ECC related requests, providers of DD patients may call directly into the WY PAL line to speak with a psychiatrist.
Call 877-501-7257 Monday through Friday, 9 a.m. to 6 p.m., Mountain time.
Second-opinion medication reviews are requested from the state when psychiatric medication is prescribed outside of state guidelines, with the most updated review list always available at http://wymedicaid.org/pdl. In brief, a review may be triggered for:
It is important to note that Seattle Children’s Hospital psychiatrists are one step in the state-mandated medication review process. We do not set state guidelines or flag specific medications, but we do believe in the value of peer review and provider-to-provider collaboration.
Please contact us if you have questions at 206-987-2702 or by email.
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No. The PAL line is designed to be a consult service for community clinicians only (doctors, nurse practitioners, therapists, social workers). Consulting with families directly is outside the scope of our service, and families will be redirected to their care team for assistance.
No, you do not need patient authorization or consent to call PAL. This is due to the following:
If your patient is currently in crisis, call 911. If your patient is not in imminent danger, our PAL consultants are available to discuss best practices for treatment and support.
PAL cannot expedite or change the admitting process for Seattle Children’s Psychiatry and Behavioral Medicine Program, despite our affiliation with the hospital.
MDT evaluations may be requested by Wyoming’s DFS case workers and community clinicians working with WY Health. To contact a behavioral health advocate at WY Health Optum, please call 855-690-0364.
Yes, the psychiatrist needs to interact with the patient to get a better sense of their needs.
Our psychiatrists are not licensed to practice in states other than Wyoming and Washington.
Generally, the report will be sent via secure email within 5 business days of the evaluation.
See a list of all Wyoming Public Health offices.
Phone: 877-501-7257
Hours: Monday through Friday, 9 a.m. to 6 p.m., Mountain Time