If you have any support questions, please contact the IS Help Desk at 206-987-1111.

Application Description Requirements
Gemalto Secure Remote Access   Securely access applications published in the portal, such as CIS, Epic, Lawson ERP, Library Resources, CHILD and E-Forms. Gemalto network key. Type network user name and password, then click “Verify.”
Remote Applications Access   Access applications published in the portal, such as CIS, Epic, Lawson ERP, Library Resources, CHILD and E-Forms. Internet connection; ability to install ActiveX; network credentials
Mobile Device Certificates   Install required certificates for mobile devices (phones, tablets) connecting to Seattle Children’s email. Mobile device; internet connection; web browser
GoToAssist IS Service Desk remote control tool for remote users. Internet connection; web browser