Partnership Access Line Triptych

What is the Partnership Access Line?

The Partnership Access Line (PAL) is a telephone-based child mental health consultation system for primary care providers. PAL services the states of Washington and Wyoming. PAL is staffed by child psychiatrists affiliated with the University of Washington School of Medicine and Seattle Children’s Hospital to deliver its consultation services. In addition, PAL has a master’s-level social worker who can assist with finding mental health resources for patients with any type of insurance (state, private or no insurance).

PAL is available to primary care doctors, nurse practitioners and physician assistants throughout the states of Washington and Wyoming.

PAL provides rapid consultation responses during business hours for any type of mental health issue that arises with any child.

  • Washington PAL is available Monday-Friday, 8 a.m. to 5 p.m. Pacific time by calling 1-866-599-7257.
  • Wyoming PAL is available Monday-Friday, 9 a.m. to 6 p.m. Mountain time by calling 1-877-501-7257.

What does a primary care provider get by calling the Partnership Access Line?

By calling PAL, you will receive:

  • Advice from a child psychiatrist and a follow-up letter with the details of your conversation
  • Tools to help you and your patient, including rating scales, book suggestions, websites and local resources tailored to your patient
  • First-time callers receive a child mental healthcare guide.