Diapers
In an emergency, you may get diapers at the clinics or on the inpatient units. The entrance coordinator desks at each entrance also have a diaper supply.
Locations
- Whale 4 and 6 Entrances: Specialty Clinics
- Inpatient Units: Contact unit coordinator
Faxing
If you need to send or receive faxes, please go to the Family Resource Center for help.
Location
- 5th floor next to the Train elevators
Phone number
Lab and Blood Draws
We have two labs for blood draws, and we provide services seven days a week. Sign in at the 6th floor registration area near the Whale 6 entrance before going to the lab.
On request, the lab will fax results to the physician who ordered your child's test. The lab cannot give out test results to parents without written permission from the doctor who ordered the test.
Hours
Whale lab: Monday through Friday, 7 a.m. to 7 p.m.
Airplane Lab (after hours): Monday through Friday, 7 p.m. to 10 p.m.
Weekends and holidays, 8 a.m. to 8 p.m.
Phone numbers
- 206-987-2102
- Fax: 206-987-2631
Laptop Access
Personal laptop computers may be used in the hospital, and we have free high-speed Internet access. There is wireless access in all inpatient rooms, family lounges, the cafeteria and in the Family Resource Center (5th floor next to the Train elevators). Inpatient rooms and the Family Resource Center also have wired access, meaning you can use a network cable to plug into a port.
There are dial-up connections in the Family Resource Center. You also can dial up using the telephone line in the patient rooms, but please ask your nurse before plugging anything in.
Mail
Stamps and mailbox
A U.S. Postal Service drop box is located outside the Whale 6 entrance on the 6th floor.
Stamps are available from the ATM near the cafeteria on the 5th floor and at the gift shops on the 1st floor near the Giraffe entrance and on the 5th floor near the Sound Café.
Patient mail
To send mail to a patient:
Patient's Name (first and last)
Seattle Children’s Hospital
Room # _____
P.O. Box 5371
Seattle, WA 98145-5005
Parent Showers and Lockers
Feel free to use the parent showers and lockers at any time of the day or night.
Location
- 5th floor, Family Resource Center, inside the sleeping room area
Parents with children in the Giraffe zone may use the shower in the child's room if the child is the only patient in the room.
Phones
Pay phones with TTY access are on the 1st floor near the Train elevators.
In-house courtesy phones are located near each entrance. There is also a private room with a courtesy phone in the Family Resource Center (Train zone, 5th floor).
If you are calling from a hospital phone to another area of the hospital, dial “7” and the last four digits. If you are calling an outside number from a hospital phone, dial “9,” then the phone number.
If you are calling your child or another patient's room from outside Children’s, call 206-987-2000 and ask for the patient by name, not by room number. Calls are transferred from 8 a.m. to 8 p.m.
The toll-free number, for business use only, is 866-987-2000. Calls made to this number will not be transferred to patient rooms.
Calling cards
A phone card vending machine is located in the vending machine area on the 5th floor near the cafeteria.
Memorials and Plaques
The Recognition Corridors are located on the 5th floor by the Train and Giraffe elevators. Memorial names are on panels with white backgrounds, located by the Giraffe elevator. For more information, call the Foundation office at 206-987-2153.
Washing Machines and Dryers
Clothes washers and dryers are available day or night for parent use. Machines and soap are free of charge.
Location
- 5th floor, Family Resource Center, inside the sleeping room area
Strollers, Wagons and Carts
We provide wheelchairs, carts, wagons and strollers for patients and families to use while in the hospital. The equipment is usually available near the entrance coordinator desk at each entrance.
If you know you or your child needs a wheelchair, stroller, wagon or cart upon arrival, please call 206-987-2260 to make arrangements ahead of time.