Diapers
In an emergency, you may get diapers at the clinics or on the inpatient units. The entrance coordinator desks at each entrance also have a diaper supply.
Locations
- Ocean 6 and 8 Entrances: Specialty Clinics
- Inpatient Units: Contact unit coordinator
Faxing
If you need to send or receive faxes, please go to the Family Resource Center for help.
Location
- Level 7 next to the Frog elevators
Phone number
Lab and Blood Draws
We have two labs for blood draws, and we provide services seven days a week. Sign in at the level 8 entrance desk near the Ocean 8 entrance before going to the lab.
On request, the lab will fax results to the physician who ordered your child's test. The lab cannot give out test results to parents without written permission from the doctor who ordered the test.
Hours
Ocean Lab: Monday through Friday, 7 a.m. to 7 p.m.
Clinical Laboratory (after hours): Monday through Friday, 7 p.m. to 10 p.m.
Weekends and holidays, 8 a.m. to 8 p.m.
Phone numbers
- 206-987-2102
- Fax: 206-987-2631
Laptop Access
Personal laptop computers may be used in the hospital, and we have free high-speed Internet access. There is wireless access in all inpatient rooms, family lounges, the cafeteria and in the Family Resource Center (level 7 next to the Frog elevators). Inpatient rooms and the Family Resource Center also have wired access, meaning you can use a network cable to plug into a port.
There are dial-up connections in the Family Resource Center. You also can dial up using the telephone line in the patient rooms, but please ask your nurse before plugging anything in.
Mail
Stamps and mailbox
A U.S. Postal Service drop box is located outside the level 8 Ocean entrance.
Stamps are available from the ATM near Ocean Cafeteria on level 7 and at Ocean Gift Shop.
Patient mail
To send mail to a patient:
Patient's Name (first and last)
Seattle Children’s Hospital
Room # _____
P.O. Box 5371
Seattle, WA 98145-5005
Parent Showers and Lockers
Feel free to use the parent showers and lockers at any time of the day or night.
Location
- Level 7, Family Resource Center, inside the sleeping room area
Parents with children in the River zone may use the shower in the child's room if the child is the only patient in the room.
Phones
Pay phones with TTY access are on level 3 near the Frog elevators.
In-house courtesy phones are located near each entrance. There is also a private room with a courtesy phone in the Family Resource Center (level 7, next to the Frog elevators).
If you are calling from a hospital phone to another area of the hospital, dial “7” and the last four digits. If you are calling an outside number from a hospital phone, dial “9,” then the phone number.
If you are calling your child or another patient's room from outside Children’s, call 206-987-2000 and ask for the patient by name, not by room number. Calls are transferred from 8 a.m. to 8 p.m.
The toll-free number, for business use only, is 866-987-2000. Calls made to this number will not be transferred to patient rooms.
Calling cards
A phone card vending machine is located in the vending machine area on level 7 near Ocean Cafeteria.
Memorials and Plaques
The Recognition Corridors are located on level 7 by the Frog and Salmon elevators. Memorial names are on panels with white backgrounds, located by the Salmon elevator. For more information, call the Foundation office at 206-987-2153.
Washing Machines and Dryers
Clothes washers and dryers are available day or night for parent use. Machines and soap are free of charge.
Location
- Level 7, Family Resource Center, inside the sleeping room area
Strollers, Wagons and Carts
We provide wheelchairs, carts, wagons and strollers for patients and families to use while in the hospital. The equipment is usually available near the entrance coordinator desk at each entrance.
If you know you or your child needs a wheelchair, stroller, wagon or cart upon arrival, please call 206-987-2260 to make arrangements ahead of time.