Using Gemalto to Remotely Access Seattle Children’s

To ensure protected patient heath information (PHI) remains secure, remote access to Seattle Children’s network requires the use of a physical Gemalto network key or the Gemalto app on your smartphone or portable device.

First-Time Setup

If you don’t already have a Gemalto network key, and do not have a smartphone, contact your Seattle Children’s coordinator or call Seattle Children’s IS Help Desk at 206-987-1111. Our standard type of Gemalto key is an app for smartphones and portable devices. However, physical keys with a digital readout to display one-time password codes are available for those who do not have smartphones.

Troubleshooting

Need more help?

If problems persist, please call Seattle Children’s IS Help Desk at 206-987-1111.