Our team bills your insurance company for the services your child receives from Children’s. (Your child’s doctors bill for their services separately. Please see About My Bill for more information.) We can help you with questions about your bill and how to get help paying it. Here is some of the information parents ask us for most often. If you still have questions, please contact us, and we’ll do our best to help.
Do you have comments or suggestions to help us improve customer service? Please let us know.
I was pleasantly surprised by the invoice we received because it stated clearly that we did not yet owe payment, but that our insurance had been billed.