Residency and Fellowships

Administrative Fellowship

Main entrance administrative fellowship image Seattle Children’s Hospital – ranked as one of the best children’s hospitals in the country by U.S. News & World Report – serves as the pediatric referral center for Washington, Alaska, Montana, and Idaho. For over 100 years, we have cared for children with illnesses and injuries. Though much has changed in pediatric medicine during the past century, we are proud that Seattle Children’s has often been at the forefront of these advances.

Seattle Children’s is dedicated to caring for our young patients, training healthcare professionals, pursuing research and clinical innovation and serving our community. To achieve our vision of being an innovative leader in pediatric health and wellness, one of our strategic plan goals is to develop the next generation of pediatric healthcare leaders.

This two-year fellowship program is tailored to the administrative fellows’ specific interests, as well as to organizational initiatives, during their tenure at the hospital. Fellows will gain valuable mentorship and professional development opportunities from Seattle Children’s senior executives.

In the first year, fellows will focus on project-based work in different areas of the organization. In the second year, they will obtain service line management experience in a preferred department.

Key areas of focus in the first year may include (but are not limited to):
- Hospital operations, inpatient and ambulatory
- Continuous Improvement and Innovation
- Strategic planning
- Financial management
- Patient safety and quality
- Information technology
- Regulatory compliance
- Physician partnership
At Seattle Children's Hospital, our community welcomes diverse experiences and backgrounds. We recognize this is what drives our spirit of inquiry, continuous improvement and innovation, and allows us to better connect with our increasingly diverse patients, families and workforce. Each of us is respectfully encouraged to be ourselves within this community in order to cultivate and promote diversity and inclusion at all levels.

The intention of this fellowship is to provide opportunities for students from backgrounds that are underrepresented in healthcare administration and business field. Based on guidance from the National Institutions of Health (NIH), examples of underrepresented populations include, but are not limited to:
- Belonging to a racial or ethnic group that is underrepresented in healthcare administration/business.
  - Examples include but are not limited to: Black or African American, Hispanic or Latinx, American Indian or Alaska Native or Indigenous, Native Hawaiian and other Pacific Islander.
- Identifying as a member of a sexual and gender minority (SGM) population (e.g., LGBTQIA+).
- Having experienced one or more of the following:
  - I was in the foster care system and/or experience(d) homelessness.
  - I was eligible for the Federal Free and Reduced Lunch Program.
  - I had/have no parents or legal guardians who completed a bachelor’s degree.
  - I grew up/live in a rural area.
  - I was/am eligible for Federal Pell grants.
  - I received support from the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) as a parent or child.
- Having a disability that substantially limits one or more major life activities.
- Experiences of other factors that may be considered.
Minimum Qualifications:

This year we are offering one fellowship position.

Administrative Fellowship Position
Completed Master’s Degree in Health Care Administration, Business Administration (focused in healthcare management), Public Health, or other healthcare management-related degrees, OR are in your last year of your Master's program where a fellowship is required to receive your Master's degree.
The primary objectives of the Administrative Fellowship Program are to:
- Support fellows in developing a comprehensive understanding of pediatric hospital operations
- Prepare fellows to assume a contributing role on a healthcare management team
- Provide fellows an opportunity to enhance important managerial competencies such as customer service, financial stewardship, operations management, change management and performance management
- Russ Williams, SVP of Strategy, Capital, and Regional Services
The fellows will report directly to Russ Williams. Russ completed an Administrative Fellowship early in his career and champion our program, recognizing the value of exceptional mentorship and professional guidance during and after the two-year fellowship.
Taylor Floyd, MHA

Second Year Fellow

Originally from Jacksonville, Florida, Taylor attended the University of Florida from 2018-2021 where she received both her undergraduate degree in International Studies and Master of Health Administration. During this period, she got her start in healthcare working as a pharmacy technician before accepting an internship within the UF College of Medicine’s Department of Neurology for the duration of her graduate education. Taylor has recently transitioned to her second-year placement in IT Administration in the role of a Program Manager and is excited to continue to grow within that team.

Jocelyn Rosen, MHA

First Year Fellow

Originally from Minneapolis, Minnesota, Jocelyn attended the University of Minnesota where she received her Bachelor of Science in Kinesiology, prior to pursuing her Master of Health Administration degree from the University of Iowa. Jocelyn started working in healthcare while pursuing her undergraduate degree as an Administrative Aid to the University of Minnesota Masonic Children’s Hospital’s Department of Pediatric Surgery and continued to grow her experience by working with the Chief Administrative Officer of the University of Iowa Stead Family Children’s Hospital as a Graduate Assistant during her graduate education. Upon joining Seattle Children’s Hospital Jocelyn is excited to pursue her interests in employee engagement, patient experience, and culture, while also exploring additional departments and systems within the organization.

Tiffany Liu, DNP-PHSL, BAPH, BSN, RN

First Year Fellow

Tiffany Liu attended the University of Washington for her Bachelor of Arts in Public Health, Bachelor of Science in Nursing, and Doctor of Nursing Practice degrees. Prior to starting the administrative fellowship, she worked at Seattle Children’s Hospital’s Emergency Department for 5 years providing direct patient care. Her work has shifted to healthcare leadership with a focus on applying an anti-racist lens and integration of equity, diversity, and inclusion values.
Makenna Sewell, MHA – 2020-2022
- Makenna is the Patient Access Manager with our Cancer and Blood Disorder Center.
- Bachelor of Business Administration – Chapman University
- Master of Health Administration – University of Washington
Rahma Osman, MHA - 2020-2021
- Rahma Osman is currently a Project Manager at the University of Oklahoma Health Sciences Center where she is overseeing the development of a Primary Care Center for tribal, rural and medically underserved communities in Oklahoma.
- Bachelor of Biology – University of Oklahoma
- Master of Healthcare Administration & Policy – University of Oklahoma
Shanelle Lalor, MHA – 2019-2021
- Shanelle Lalor is currently the Program Manager for Interpreter and Translation Services at Seattle Children’s Hospital.
- Former Ambulatory Manager with our Clinical Nutrition Dept. Lalor's work involves supporting the operational needs of clinical nutrition services in the ambulatory setting through cost-effective resource utilization and establishment of efficient work processes to achieve department goals and organizational vision.
- Bachelor of Science in Public Health and Sociology – University of Minnesota – Twin Cities
- Master of Health Administration – University of Minnesota – Twin Cities
Keahi Higa, MHA - 2018-2020
- Keahi Higa is currently the Business Operations Manager with Imaging Services. He has oversight of the administrative team, financial reporting, radiology research, and support of departmental projects.
- Bachelor of Science in Health Promotion and Education – University of Utah
- Master of Healthcare Administration & Master of Public Health – University of Utah
Melvin Smith, MHA - 2018-2020
- Program Manager, IT Core Operations
- Supervisor, Desktop Support Team
- Master of Public Health – Brown University
Scotty Sonntag, LICSW, MHA, MPA - 2017-2019
- Scotty Sonntag is the Manager of the Integrated Behavioral Health Program with the Seattle Children’s Care Network (SCCN) and is currently leading efforts to implement and improve integrated behavioral health programs in primary care settings across Washington, 14 of which are within the SCCN, using a Learning Collaborative model which is a collaboration between the Seattle Children’s Psychiatry & Behavioral Health Department, The AIMS Center with the University of Washington, the Pediatric Integrated Care Collaborative (PICC) with John Hopkin’s University, and the SCCN.
- Bachelor of Science in Sociology – University of Utah
- Master of Social Work – University of Utah
- Master of Healthcare Administration – University of Utah
- Master of Public Administration – University of Utah
Kelsey Hyatt, MHA – 2016-2018
- Kelsey Hyatt is currently the Practice Manager over the Cancer and Blood Disorder Center and is working on provider practice improvements and preparing the clinics to move into the new Building Care tower in spring 2022.
- Bachelor of Science in Public Health – Tulane University
- Master of Health Administration from – Tulane University
Snigdha Paruchuri, MHSA – 2016-2018
- Snigdha is currently the Executive Project Manager for the Office of the CEO. She supports the CEO and CFO with system-wide priorities, drives the organizational rhythm of business process, and provides strategic support for the executive leadership team meeting.
- Bachelor of Science Biopsychology, Cognition, and Neuroscience; Gender & Health – University of Michigan, Ann Arbor
- Master of Health Services Administration Health Management and Policy – University of Michigan – School of Public Health, Ann Arbor
Vince Chiu, MHA – 2015–2017
- Vince is currently a Director of Business of Operations at Kaiser Permanente. He develops strategies with specialty service lines to improve access and lower cost of care for members in Washington.
- University of California, Berkeley
- Master of Health Administration – University of Pittsburgh
Jamie Wood, MHSA – 2014-2015
- Senior Lean Consultant at Sutter Health
- Master of Health Services Administration – University of Minnesota – Twin Cities
Jesse Favre, MSW, MBA – 2013-2015
- Quality Manager at Belton Regional Medical Center
- Master of Social Work and Business Administration – University of Minnesota – Twin Cities
Amy Jones, DNP, MPH – 2013-2015
- Director of Operations at Nicklaus Children’s Health System
- Master of Public Health – New York Medical College
- Doctor of Nursing Practice – Old Dominion University
Whitney Murphey, MHA – 2012-2014
- Whitney Murphy is the Vice President of Surgical Services. Surgical Services includes our perioperative teams, who support safe and high-quality care in the preoperative, intraoperative and postoperative environments. It includes our surgical service lines who partner closely with the providers to work on improving the patient experience across the continuum of care. It includes our OR scheduling teams who work tirelessly on improving access for our patients. It involves all these teams and many more partnering closely to provide the best possible experience for our surgical patients.
- Bachelor’s in Arts of Anthropology – Whitman College
- Master of Health Administration – University of Washington
Elliott Bosslet, MHSA - 2011–2013
- Director of Surgeon Education at NuVasive
- Master of Health Services Administration – Georgetown University
Aaron Dipzinski, JD, MHPA – 2010–2012
- Director of Lean Transformation, PeaceHealth
- Master of Health Policy and Administration – Washington State University
- Juris Doctor – Gonzaga University School of Law
Alison (Starks) Bender – 2009–2011
- Master of Health Services Administration – University of Kansas School of Medicine
Michael Lo, MME, MHA – 2007-2009
- Michael Lo is currently the Director of Medical Specialties. He oversees Adolescent Medicine, Dermatology, Infectious Diseases, Developmental Medicine, Nephrology, and Rheumatology service lines. He is responsible for service line inpatient/outpatient deployment, budgeting, productivity, business planning, and other administrative areas.
- Bachelor of Science in Aerospace Engineering – University of Texas at Austin
- Master of Mechanical Engineering – University of Texas at Austin
- Executive Master of Health Administration – University of Washington
Sapna Dhruv, MHA – 2007-2009
- Regional Director of Business Operations, Memorial Hermann Medical Group
- Master of Health Administration – University of Houston – Clear Lake
The Fellowship is a full-time, salaried position with market-competitive compensation and benefits. Vacation and sick leave accrue as a normal full-time employee.
Please email all application materials in one PDF document with your name, email and phone number in the header of the first page by September 9, 2022.

Qualified applicants should submit:
1. Narrative statement (maximum of 500 words double-spaced) addressing:
  1. How your interest in healthcare management developed
  2. What you hope to gain or achieve from the fellowship
  3. Your long-term career objectives
2. Short Essay (maximum of 250 words)
  1. Choose one of our organizational values (integrity, compassion, equity, innovation, collaboration, excellence) and describe why it is integral to healthcare leadership.
3. Resume
4. Unofficial graduate school transcript (official transcripts are not required)
5. Unofficial undergraduate transcript (official transcripts are not required)
6. Three (3) letters of recommendation
  1. One (1) ACADEMIC
  2. One (1) PROFESSIONAL, and
  3. One (1) OTHER (academic, professional, or letter from your program director)
7. Submit an HR application via this link:
  1. Administration Position
Application materials must be submitted through email (AdminFellowship@seattlechildrens.org) with a subject line of “LastName, FirstName: Admin Fellowship Application,” e.g., “Doe, Jane: Admin Fellowship Application.” Please note that incomplete applications will not be considered. Failing to submit both an HR application and email packet will be deemed incomplete.

At Seattle Children’s, our fellowship exists to provide space for individuals of diverse backgrounds within healthcare leadership and administration. We are dedicated to ensuring an accessible and inclusive experience for all applicants and welcome individuals of all abilities and backgrounds to apply. If you would like to request an accommodation during our application and/or recruitment process, please email AdminFellowship@seattlechildrens.org, and we will reach out to work together to meet your needs.

For questions, please email the current fellows, Taylor Floyd, Jocelyn Rosen, and Tiffany Liu at AdminFellowship@seattlechildrens.org
If you are interested in an informational interview with current fellows, we are hosting two informational webinars via Webex on August 10, 2022, from 4 to 5 p.m. Pacific time and August 12, 2022, from 9 to 10 a.m. Pacific. Please log on early to ensure you have downloaded the necessary applications before we begin.
- August 10, 2022, Webinar
  - Link to join the webinar
  - Meeting number: (Access Code): 2452 325 9031
  - Meeting Password: D26k6pQpmSM
  - Tap to join from a mobile device (attendees only): +1-650-479-3207,,24523259031## Call-in toll number (US/Canada)
- August 12, 2022, Webinar
  - Link to join the webinar
  - Meeting number: (Access Code): 2459 580 4451
  - Meeting password: 4KpJADNKx62
  - Tap to join from a mobile device (attendees only): +1-650-479-3207,,24595804451## Call-in toll number (US/Canada)
- For content covered in the webinars, please see the webinar informational packet.