Who should be tested
Patients should be tested if (1) they are symptomatic as determined by the referring provider, or (2) if they are having a procedure that would necessitate a known result for COVID-19. In the latter case, normally a patient would be tested by the provider or institution performing the procedure but we are happy to perform the test if the referring provider believes we are the best choice for the family.
How to order a test
1. Order the test – send one requisition per fax:
Fill out a SARS-CoV-2 COVID lab requisition to order testing for your patient. Send the form via preferred method below:
- Fax to 206-985-3111 or 866-985-3111 (toll-free)
- Facsys (email via fax) to COVID-19FamilyCallCenter@seattlechildrens.org
- Enter order into CIS (Seattle Children's Electronic Medical Record)
- Send a paper copy that the family can bring with them to their appointment – not preferred. Note: patients with a paper order must still schedule a lab appointment (see below). Use of a paper order may delay their scheduling.
NOTE: COVID-19 tests can only be ordered using the requisition form above. Please do not use your practice EHR to generate an order requisition.
2. Schedule lab appointment – ALL TESTS must be scheduled:
Instruct your patient to schedule their appointment by calling 206-987-2100 (our COVID-19 call center and test scheduling line). This number is staffed 8 a.m. to 5 p.m. Monday through Saturday; families who call after-hours or Sunday will have the option of pressing 0 to be connected to Urgent Care for same-day scheduling, or may leave a message and receive a call back the next morning.
Scheduling is only available once the testing order is received. If your patient calls to schedule their appointment and the order has not been received, they will be instructed to contact you.
3. Share the results with your patients:
Results will generally be sent to the referring provider within 24 hours (standard lab report) via fax and will also be available via PHIN to share with your patient. Results from our drive-through location at Sand Point Learning Center will be provided same-day. Results from our regional urgent care clinics will be provided same-day or, if they don’t make it in to the day’s final run to the lab at 6 p.m., they will be ready by 10 a.m. the next day. If you haven’t received your results within the time expected, please call our clinical lab at 206-987-2102 for assistance.
We will send results only to the referring provider, not to patient families directly.
There will be no difference in cost for drive-through testing at Sand Point Learning Center or Urgent Care. Patients will not incur a facility fee for testing. However, if your patient does not call to schedule an appointment ahead of time at an Urgent Care location, they will still be assessed via a regular urgent care visit and incur a facility fee. Patients will also incur a fee if they are treated at Urgent Care for symptoms.
What patients should expect
Families arriving at our drive-through testing site at Sand Point Learning Center should remain in their car and pull into the clearly-marked designated testing lane. All car occupants should wear a mask if possible. A greeter will approach the car to ask about the family’s symptoms and provide instructions. If needed, there is a tent with chairs where a parent/caregiver can hold the child in their lap during the test. Our drive-through option is ideal for families who need to bring more than one child (our Urgent Care locations permit only one child per caregiver in the building – see below).
Families coming to Urgent Care for testing should proceed to the front door. We screen all patients and visitors at entry for COVID-19 symptoms. Please remind families to bring only the patient being tested and leave other children with a caregiver; we currently have a strict one visitor per patient policy.
Swab test: Patients will be tested using either a nasopharyngeal swab or middle turbinate swab, depending on availability. The MAs doing the testing are highly skilled at obtaining swabs for children of all ages and developmental stages.
If you refer a patient who is symptomatic for testing, you may recommend they watch a video from the Mayo Clinic (intended for kids feeling sick) to help them prepare for the test.
Patient handout: Each family will receive a take-home flyer, “Testing and Follow-up For COVID-19” that describes when and how they will receive their test results, how to safely quarantine at home, and what to do if symptoms worsen (i.e. call their PCP).
Testing Locations and Hours
Drive-Through Testing at Seattle Children’s Sand Point Learning Center
- Monday through Saturday: 8 a.m. to 5 p.m., closed Friday 7/3 and Saturday 7/4
Seattle Children’s Urgent Care Locations in Bellevue, Everett, Federal Way and Seattle
Our 4 Urgent Care locations are open 7 days a week, including holidays.
- Monday through Friday: 4 p.m. to 10:30 p.m.
- Saturday and Sunday: 11 a.m. to 8 p.m.
Testing Details: Methodologies, Interpretation, Reliability, Etc.
- FAQ: Clinical Laboratory Testing for COVID-19 at Seattle Children’s Hospital, by Michael Astion, MD, PhD, medical director of Seattle Children’s Department of Laboratories