Brachial Plexus Clinic

What to Expect

Epic, Our New Electronic Health Record, Launched October 3

We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.

If you have an upcoming appointment:

  • Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
  • Bring your current medication list so we can check our records carefully and make sure everything is correct.

COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments

We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during your COVID-19 (video). Learn more about the rest of the safety measures we have in place.

At the Brachial Plexus Clinic, many healthcare providers will come to see your child during the same visit. That way, you do not have to go to them in different clinics or on different days.

  • You can expect to have some waiting time between providers throughout the day. It can be helpful to bring items to ease the wait for your child.
  • For younger children, your child's healthcare team will need to examine your child's chest, shoulder and arm. We will ask you to undress your baby down to their diaper.
  • It is helpful to bring a blanket with you so you can wrap your baby between exams. This is easier than putting their clothes on and taking them off several times.
  • For older children, we suggest they wear a tank top or sports bra to make the exams easier.

Splinting and Surgery

  • Some children who come to the clinic need a device to keep their shoulder and arm from moving (splint). Sometimes our occupational therapist can make the splint the same day. This means you may need to wait at the clinic while the splint is made.
  • If your baby or toddler needs surgery for a brachial plexus problem, a special car seat may need to be ordered by the clinic. This is to ensure your child can ride safely in the car if a sling or a cast is needed.

For information on visiting Children's clinics, please see Your Child's Clinic Visit.