What to Expect
Epic, Our New Electronic Health Record, Launched October 3
We are excited to launch Epic, our new electronic health record! You may notice us doing things differently, such as using more electronic devices and less paper. As always, your safety is our highest priority and we are here to answer any questions you may have.
If you have an upcoming appointment:
- Make sure to be at the registration desk no later than 15 minutes before your appointment. This may mean that you need to arrive at the clinic location 20–25 minutes before the appointment, so you can complete parking and entrance procedures before registration. This will help us ensure that your visit can begin on time.
- Bring your current medication list so we can check our records carefully and make sure everything is correct.
COVID-19: What to Expect for Your Child’s Safety at In-Person Appointments
We’ve made a lot of changes to our facilities to protect our patients, families and staff from covid-19. Every patient is allowed to have a maximum of one parent or caregiver accompany them. Everyone else, including siblings of any age, may not come along. When you come for your appointment, you will see that we’re requiring everyone to wear masks at all times, cleaning check-in and registration desks between visits, screening for symptoms at all entrances and have set up our spaces to encourage social distancing. Watch what to expect at your clinic visit during COVID-19 (video). Learn more about the rest of the safety measures we have in place.
- We need your child's medical records from clinics, hospitals or other healthcare providers outside of Seattle Children's. Please mail or fax the records to us, or make sure your child's primary care provider has done so, at least 2 weeks before your child's visit. Examples of the records we need are:
- Lab reports with recent results
- Recent clinic notes
- Radiology reports
- Any other records about your child's condition, such as your family history with the condition
- Call us if you need more information about getting medical records to us.
- We may need your child to have some lab work done before their first visit. If we need this, we will let you know when we schedule your child's visit.
- We may ask you to track your child's symptoms and diet. We may give you a 3-day diet history form to fill out before your child's visit. Please bring this filled-out form with you to the visit.
- For more information on visiting Seattle Children's clinics, please see Your Child's Clinic Visit.