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Accessibility and Special Needs

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Seattle Children’s is committed to ensuring accessibility to all children, teens and their families who have physical, mental and sensory disabilities.

We are also committed to providing interpreters for all non-English speaking or English as a Second Language patients and families.

Please let our staff know what resources you need before your child's clinic visit, hospital stay or surgery.

Any concerns related to obtaining these services should be referred to Children’s Nurse Executive who can be reached at 206-987-2012.

Deaf and Hard-of-Hearing Services

A resource specialist for the deaf and hard-of-hearing is available for questions or concerns. To reach the resource specialist, call 206-987-2000 (Voice) or 206-987-2280 (TTY) and ask for her to be paged.

Give the operator your name and phone number and the resource specialist will return your call.

Disabled Parking

Disabled parking is available on levels 4, 5 and 6 of the Whale garage and on Helen Lane near the Giraffe entrance. There are also disabled parking spaces for Emergency Room families in Lot 4.

We accept all state handicapped parking permits. If you need to apply for a state disabled parking permit, our Parking and Commuter Services Office can give you a form. The form requires a doctor's approval.

Location
Commuter Services is located in the Bret Boone modular (Room 101) across from the staff only entrance near the top of the driveway.

Phone number
Tel: 206-987-2668

TTY Lines for Deaf and Hard of Hearing

Useful phone numbers

  • General Hospital Line: 206-987-2280
  • Audiology: 206-987-5117
  • Child Psychiatry/Deaf Program: 206-987-5028
  • Child Psychiatry/Lake City: 206-987-4933
  • Child Psychiatry/Social Work: 206-987-5186
  • Emergency Room: 206-987-2223
  • Human Resources: 206-987-4878
  • Interpreter Services: 206-987-5063

Please see Public Phones for the location of pay phones with TTY access.

Wheelchairs

We provide wheelchairs, carts, wagons and strollers for patients and families to use while in the hospital. The equipment is usually available near the greeter desk at each entrance.

If you or your child needs a wheelchair upon arrival, please call 206-987-2260 to make arrangements ahead of time.

Family Restroom

There are two family restrooms equipped to meet the needs of families with children too large (over 30 pounds) to diaper or change using the baby changing stations located in the public restrooms. Each room has a toilet, sink and large platform that adjusts up and down.

Locations: 

  • Between the Train elevator and the pay phone boots on the first floor in the Train Zone
  • Across from the greeter desk on the 5th floor in the Whale Zone
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Contact Us

At Seattle Children's

206-987-2000
206-987-2280 (TTY)
866-987-2000 (toll-free)
866-583-1527 (línea gratis de interpretación telefónica para las familias)
206-987-2226 (driving directions)