Stay Informed

Safety Issue Information: Bellevue Clinic and Surgery Center

Last updated May 12, 2016.

Call Center for Questions and Concerns

  • Phone Number: 206-987-2617
  • Hours: 7:30 a.m. to 5 p.m., Monday through Friday
  • For Interpreter Services: Call 1-866-583-1527 and say “I need to be connected to 206-987-2617.”

When and How to Get Tested

We are offering testing free of charge at the locations below during the lab hours listed. Your child can also be tested by a local lab, which will be paid for by Seattle Children’s. If you choose to have your child tested at a facility outside of Seattle Children’s, please bring this Patient Screening Lab Requisition Form (PDF) with you.

If further treatment is required, Seattle Children’s will provide the treatment at no cost.

More information

For patients and families

For healthcare professionals

Lab Hours and Locations

Seattle Children’s labs

Seattle Children’s Main Campus (map and directions)

  • Monday through Friday: 7 a.m. to 10 p.m.
  • Weekends and Holidays: 8 a.m. to 8 p.m.

Seattle Children’s Bellevue Clinic and Surgery Center (map and directions)

  • Monday through Friday: 7:30 a.m. to 6:30 p.m.
  • Saturday: 9 a.m. to 5:30 p.m.
  • Sunday and Holidays: Closed

Seattle Children’s South Clinic in Federal Way (map and directions)

  • Monday through Friday: 7:30 a.m. to 6:30 p.m.
  • Saturday: 9 a.m. to 5:30 p.m.
  • Sunday and Holidays: Closed

Other labs

In Washington

  • If you are unable to visit a Seattle Children’s lab, here is a list of local lab locations (PDF) throughout Washington state.

Outside of Washington

  • LabCorp – Put in your ZIP Code to find a lab near you.

Updates About the Safety Issue

At Seattle Children’s, patient safety is our top priority. We are very sorry that the cleaning and sterilization issue at Seattle Children’s Bellevue Clinic and Surgery Center caused concern in the community. We want to assure patients and families that we have taken the issue seriously, and we have the following to report:

  1. We have completed testing on more than 5,000 patients, and there have been no confirmed infections. The risk to patients remains extremely low.
  2. We launched a comprehensive investigation to understand why this error occurred and we made improvements so that required cleaning and sterilization processes for instruments are consistently executed: we reviewed and verified our cleaning and sterilization process; retrained all staff on the standard cleaning and sterilization process; and implemented regular audits to verify that the process is being effectively performed and staff are competent in executing the process.
  3. Investigators from the Washington State Department of Health (DOH) evaluated our cleaning and sterilization processes and were satisfied with the steps Seattle Children’s has taken.
 

More Information

For patients and families

For healthcare professionals