We want to provide the very best care for you and your family. We would like to hear from you; your suggestions help us improve our services at Seattle Children's.
If your concern is about patient care, please talk to the nurse who is caring for your child, the charge nurse or the manager of that area.
You may also call Patient and Family Relations at 206-987-2550.
We will acknowledge your concern, complete a thorough review, and provide a final response within 30 days.
You may also:
Call the operator and ask for the nursing supervisor:
206-987-2000 (Voice)
206-987-2280 (TTY)
866-987-2000 (Toll-free)
Write to:
Seattle Children's Hospital and Regional Medical Center
Patient and Family Relations
P.O. Box 5371, T-5112
Seattle, WA 98105-0371
You may also file a grievance directly with the State Department of Health at 800-633-6828; or, Hospital Licensing Program, P.O. Box 47852, Olympia, WA, 98504-7852.
If your concerns about care and safety at Children’s cannot be resolved through our organization, you may contact The Joint Commission, Office of Quality Monitoring to register your complaint by calling 800-994-6610 or by e-mail. Or, you may visit: www.jointcommission.org/GeneralPublic/Complaint/.