Send Us Your Feedback
We want to provide the very best care for you and your family. We would like to hear from you; your comments and suggestions help us improve our services at Seattle Children's.
If your concern is about patient care, please talk to the nurse who is caring for your child, the charge nurse or the manager of that area.
You may also call Patient and Family Relations at 206-987-2550.
By calling or writing Patient and Family Relations about your grievance, you can expect acknowledgement of your concern within 7 days. If additional time is needed, we will give you an estimated date for a final response.
You may also:
Call the operator and ask for the nursing supervisor:
Mail your feedback to:
Seattle Children's Hospital
Patient and Family Relations
PO Box 5371, T-5112
Seattle, WA 98145-5005
You may also file a complaint directly with the state Department of Health by calling 800-633-6828; by writing to HSQA Complaint Intake, PO Box 47857, Olympia, WA 98504-7857; or by sending email.
If your concerns about care and safety at Children’s cannot be resolved through our organization, you may contact The Joint Commission, Office of Quality Monitoring, to register your complaint, by calling 800-994-6610, visiting their website or sending email.