You may call any time during business hours, listed below, to receive a live answer. You may call to leave a message any time outside business hours, and your call will be returned on the next business day.
In 2018, the PAL line will be closed on the following dates:
Primary care providers will need to provide the following information:
No, you do not need patient authorization or consent to call PAL. This is due to the following:
The PAL team will provide you with all the information you need to make appropriate referrals. However, our assistance does not expedite or change the admit process for Seattle Children’s Department of Psychiatry and Behavioral Medicine, despite our affiliation with the hospital.
To access Seattle Children’s behavioral health outpatient intake line directly, call 206-987-3560. All psychiatric inpatient referrals to the Psychiatry and Behavioral Medicine Unit (PBMU) must go through your local Emergency Department.
See full referral instructions.
A follow-up letter will be faxed within one to two days summarizing the PAL psychiatrist’s recommendations for your patient. If a social work referral is requested (for local resources), the PAL social worker will fax the referral within five business days. If referral information is required sooner, please let us know so we can expedite this process for you.
If a patient is seen for an appointment, whether in person or via telemedicine, you will receive a faxed detailed report no later than 10 business days after the appointment.