Children's Gateway: The First Step in Improving Communication
In response to continuing feedback from referring providers regarding problems with communication, Seattle Children’s is offering CIS View—an easy way for you to gain real-time access to your patients’ clinical records.
If you don’t already have access, your practice must sign up for Children’s Care Gateway at gateway.seattlechildrens.org or from the link on the Medical Staff Web site. Simply click on Getting Started. The Gateway also includes PACS Web and will contain other applications in the future.
To further address the concerns noted in this year’s Referring Physician Survey, Children’s hosted a focus group of referring and Children’s physicians to better understand some of their shared communication issues. As a result, guidelines are being developed for dictation turnaround time and phone communication with referring physicians. Children’s is using Continuous Performance Improvement to address both of these issues.
The Bulletin will continue to be a source of information about communication improvement efforts.