Home Care Services
Home Care Services is the home care department of Children's Hospital.
We are accredited by The Joint Commission on Accreditation of Healthcare Organizations, and are also licensed as a Washington Department of Health In-Home Agency and Pharmacy.
We provide pediatric home health care with a dedicated multidisciplinary team of experienced pediatric professionals.
We offer the following home care programs:
- Infusion therapies (e.g. antibiotics, TPN, hydration, and chemotherapy)
- Enteral / Nutrition therapies (e.g. oral, bolus, gravity, and pump feedings)
- Respiratory home medical equipment (e.g. ventilators, tracheostomy supplies, oxygen, CPAPs, BiLevels, oximeters, and apnea monitors)
- Growth hormone therapy
- Insurance eligibility and benefits screening
- Home visits by nurses and respiratory therapists
- Consultation with our pharmacists, nurses, respiratory therapists, and dietitians regarding the effectiveness of therapy and clinical outcomes
- Scheduled delivery and shipping of supplies, equipment, medications, and formulas directly to patients' homes
- 24/7 on call clinical consultation and delivery services
Other services at our Bothell location:
- Patient care and education in our three treatment rooms
- Biomedical equipment repair and maintenance
- Daily production of Children's patients' TPN bags in our infusion pharmacy
Home Care Services Team
- Clinical pharmacists
- Registered nurses
- Respiratory therapists
- Clinical dietitians
- Pharmacy technicians
- Patient services coordinators
- Patient financial coordinators
- Delivery service representatives
- Biomedical technicians
- Health information coordinators (medical records)
How to Refer a Patient
Call our main number at (425) 482-4000 (menu directed) or (800) 888-4429 (toll-free).
Or refer directly to:
Infusion Therapies and Home Health Nursing Visits
Referral Line: (425) 482-4234
Fax: (425) 482-4003
Referral Coordinators: Pam Dyer, RN, Dru Orr, RN, BSN
Enteral Nutrition Therapy
Referral Line: (425) 482-4208
Fax: (425) 482-4249
Referral Coordinators: Susette Gjovik, RD, CD, Bobbi Smith, RN, BSN
Respiratory Home Medical Equipment
Referral Line: (425) 482-4151
Fax: (425) 482-4004
Referral Coordinator: Jane McTevia, LRCP
Growth Hormone Therapy
Referral Line: (425) 482-4106
Fax: (425) 482-4128
Referral Coordinator: Janis Weltzin
Please provide the child's name and Children's medical record number.
Help us by having the following information ready when placing a referral:
- Referring prescriber
- Primary diagnosis
- Anticipated discharge date
- Likely home care therapy(s)
- Anticipated medication regime
- Anticipated equipment needs
- Anticipated IV access device or tube placement date
- Social issues
- Other details of therapy(s)
What You Can Expect
If the child is being discharged, our referral coordinators will access the child's information in CIS and gather as much information as possible to make the referral more streamlined and easy for the referring provider.
We will work together to achieve our mutual goal of a timely and safe hospital discharge and transition to home.
We will:
- Assess the family situation and check insurance eligibility and benefits (We accept all insurance payers, with the exception of Medicare, United Healthcare, Cigna and Group Health Community Physicians)
- Train and educate the caregivers (Patient readiness for hospital discharge is documented in the Children's medical record)
- Develop and implement the home care plan in collaboration with you and the family.
Service Area
Call us with any home care referral. Each patient's therapy needs are evaluated individually to determine if we can properly service them from our Bothell location.
If the patient's location is too far from our service area, we will work with you - and the family - to find the best alternate provider.
Contact Information
Hours
Office hours are 8:00 a.m. to 5:00 p.m. Monday to Friday and 9:00 a.m. to 3:00 p.m. Saturday and Sunday.
Other appointment times are available. We are available 24 hours a day, seven days a week, for clinical consultation and patient/family support through our on-call staff.
Location
2525 220th St. SE Suite 200
Bothell, WA 98021
Phone: (425) 482-4000 or toll-free: (800) 888-4429
View an online map of our location. View a printable map (PDF).
Key Contacts
If you have any questions or concerns about any referral, patient/family experience, or home care needs, please call us directly. We strive to be accessible and easy to use as an integral component of Children's continuity of care.
Karen Rancich Demmert,
Home Care Services Director
- Phone: (425) 482-4191
- Pager: (206) 469-5081
Leslie Kay, Clinical Pharmacist
Pharmacy Manager
- Phone: (425) 482-4159
- Pager: (360) 923-6539
Cheryl Wable, RN
Nurse Supervisor
- Phone: (425) 482-4146
- Pager: (425) 258-0923
Jane McTevia, Licensed Respiratory Care Practitioner
Respiratory Home Medical Equipment Supervisor
- Phone: (425) 482-4144
- Pager: (206) 469-1967
Derek Metzer,
Distribution and Materials Supervisor
- Phone: (425) 482-4223
- Pager: (206) 469-5145
Susan Stockemer,
Intake and Insurance Processing Supervisor
- Phone: (425) 482-4143
- Pager: (206) 469-6398