If your child is coming to Seattle Children's to start clinic-based (outpatient) mental healthcare, please follow the steps on this page.

Complete an Information Form

One week before your first appointment, you will receive an email to create an OWL account for your child.

Please complete the OWL account setup and family information form before your first appointment. Once you've created your account, you can access the site at sch.owloutcomes.net.

Read These

Bring These

  • Test results from clinics other than Children's
  • Assistive devices your child uses, if they relate to the reason for your visit

Arrive on Time

  • If you are more than 10 minutes late, we may need to reschedule your visit.
  • If you cannot come to your visit, call us and give as much notice as you can.
  • If you miss a new patient visit, we will close your referral and cancel subsequent visits. We will offer you referrals to other mental health providers within the community.
  • If you miss or cancel a visit with less than 60 minutes' notice more than twice, we will no longer be able to serve you and your child at our clinic. We will refer you back to your primary care provider and offer you referrals to other mental health providers in the community.

Plan for the Time Your Visit Will Take

  • Therapy visits last 45 to 50 minutes.
  • Most visits about medicine last 20 to 50 minutes.