Seattle Children’s Financial Assistance Program (known as “Charity Care” under state and federal law) is for medically needed services. The program may be able to help even if you have insurance. It is based on family size and income.
To qualify for full financial assistance, your family must earn a monthly income that is at or below 400% of the Federal Poverty Level (FPL), depending on the size of your family. If you earn from 401% to 600% of the FPL, you may qualify for financial assistance based on a sliding scale.
For more information about “Charity Care,” see Revised Code of Washington: RCW 70.170.060 and Washington Administrative Code: WAC 246-453-070.
Financial assistance pays for the patient balance after your bill is processed by:
Financial assistance covers professional and facility charges at any Seattle Children’s location. It also covers professional services billed by Seattle Children’s for providers who provide care at other hospitals.
Patients younger than 21 whose primary residence is in Washington, Alaska, Montana or Idaho and who meet income requirements.
Patients who do not meet these criteria may be eligible for financial assistance for emergency services only. Solid organ transplant patients from Oregon and Hawaii also may qualify. We may make rare exceptions when a service is not available outside of Seattle Children’s.
These patients may be eligible if they meet income requirements and one of the following:
If the patient does not have insurance, call our financial counselors at 206-987-3333. Before we can process your application for financial assistance, we may have to check if the patient is eligible for Medicaid. If they qualify for Medicaid, you may have to apply for that before we can consider financial assistance.
Once financial assistance is granted, it typically lasts 6 months. After it expires, you can re-apply anytime.
Not when you first apply. As we complete the application process for either financial assistance or Medicaid, we may contact you for written proof of income or proof that a patient is not eligible for another funding source.
An application can be submitted anytime before, during or after care.
The person who applied will receive a letter within 14 days after we get the application. The letter will:
Yes. If you are denied, we will tell you why in the letter and what additional information we may need to re-process the application. We also will tell you how to turn in an appeal for us to reconsider our decision.
Call a financial counselor at 206-987-3333 or 1-866-987-5770 (toll-free), Monday through Friday, 8 a.m. to 4 p.m.
For an interpreter, call 1-866-583-1527 and say “I need to be connected to 206-987-3333.”
Billing and Insurance
Financial Assistance, Medicaid and Health Insurance Exchange
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