Contact us to schedule an appointment or ask questions about your child's home-care plan, medicine, supplies, equipment or shipments and deliveries.

Family Voicemail Supply Order Lines

  • IV therapies: 425-482-4265
  • Nutrition therapies: 425-482-4217
  • Respiratory: 425-482-4256
  • Durable medical equipment and supplies: 425-482-4246

Family Support Lines

  • IV therapies: 425-482-4132 or 425-482-4135
  • Nutrition therapies: 425-482-4230
  • Respiratory: 425-482-4188

After Hours
If you need Home Care Services after regular business hours, call us at 425-482-4000 or toll-free at 800-888-4429. Your call will be received by our answering service, who will contact our on-call staff (a nurse, pharmacist, respiratory therapist and a delivery representative). One of our on-call staff will return your call promptly. Always let the answering service know if you have an urgent situation. Our on-call clinician will problem-solve with you and determine if action must be taken before morning.

Please Call Us Immediately If

  • You have questions about medication procedures
  • You suspect possible adverse drug reactions or medical problems
  • You need help with troubleshooting your child's equipment
  • You need reminders on how to use your equipment or supplies
  • Anything causes you concern for your child's safety

Call Us the Next Day If

  • Your child is hospitalized
  • There is a change in the prescription
  • The therapy ends or changes
  • You need to order supplies
  • Your supply needs change for any reason

Telephone
425-482-4000

Toll Free
800-888-4429

Address and Mailing Address
2525 220th St. SE
Suite 200
Bothell, WA 98021

Hours
Monday through Friday, 8 a.m. to 5 p.m. Saturday and Sunday, 8:30 a.m. to 2:30 p.m. and by appointment