Contact us to schedule an appointment or ask questions about your child's home-care plan, medicine, supplies, equipment or shipments and deliveries.

Family Supply Order Line

Family Support Lines

  • IV therapies: 425-482-4132 or 425-482-4135
  • Nutrition therapies: 425-482-4230
  • Respiratory: 425-482-4188

After Hours

If you need Home Care Services after regular business hours, call us at 425-482-4000 or, toll-free, 800-888-4429. Your call will be received by our answering service, who will contact our on-call staff (a nurse, pharmacist, respiratory therapist and a delivery representative). One of our on-call staff will return your call promptly. Always let the answering service know if you have an urgent situation. Our on-call clinician will problem-solve with you and determine if action must be taken before morning.

Please Call Us Immediately If

  • You have questions about medication procedures
  • You suspect possible adverse drug reactions or medical problems
  • You need help with troubleshooting your child's equipment
  • You need reminders on how to use your equipment or supplies
  • Anything causes you concern for your child's safety

Call Us the Next Day If

  • Your child is hospitalized
  • There is a change in the prescription
  • The therapy ends or changes
  • You need to order supplies
  • Your supply needs change for any reason


Toll Free

Address and Mailing Address
2525 220th St. SE
Suite 101
Bothell, WA 98021

Monday through Friday, 8 a.m. to 5 p.m.; Saturday, 9 a.m. to 2 p.m. and pickup by appointment only between 9:30 a.m. and 1:30 p.m.